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Hotel Front Office Supervisor Jobs

Front Office Manager - The Westin Richmond - Rated Aaa Four Diamond Hotel
By The Westin Richmond At Richmond, British Columbia, Canada
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction as Manager on Duty
Requires exceptional communication skills, both verbal and written.
Must possess advance computer skills.
Ensure efficient guest registration, check out and telephone services.
Ensure all front office associates utilize proper guest relations techniques so that guests are handled both courteously and professionally.
Responsible for hiring, training and directing all front office associates.
Hotel Sales Manager - Hybrid - Remote/Office
By Coast Capri Hotel At Kelowna, British Columbia, Canada
· Proactively positions and markets the hotel by effective revenue/yield management to achieve maximum hotel profit
· Minimum two (2) years experience as a Sales Manager
· A degree or diploma in Hotel and Resort Management, Hospitality, Tourism or Marketing is an asset
· Manages current market-specific account relationships to maximize guest room nights and long-term loyalty
· Excellent communication and problem-solving skills
Work Location: Hybrid remote in Kelowna, BC V1Y 6E8
Front Office Supervisor | Aloft Vaughan Mills
By Silver Hotel Group At Vaughan, Ontario, Canada
Assists with scheduling, payroll, coaching, performance management, hiring, performance reviews, and training for all Guest Services team members;
Education Reimbursement for you (and your children!)
Ensures a smooth operation of the Front Office in the absence of the Front Office Manager;
Previous supervisory responsibilities preferred in a customer-facing and/or hospitality position;
Excellent written and verbal communication skills are essential;
Work with like-minded team members who are passionate about their work and keep things fun, every day!
Front Desk Hotel Supervisor - Riverbend Inn & Vineyard
By Andrew Peller Limited At Regional Municipality of Peel, Ontario, Canada
Employee gift card to be used on products, restaurant or experiences
Previous guest service/ front desk experience
Understanding of what it takes to complete housekeeping duties and some experience with supervising housekeeping staff an asset.
Basic computer skills including word and excel
Reports to: Boutique Hotel Manager - Riverbend
Full time hours year-round if desired
Front Office Supervisor Jobs
By Silver Hotel Group At Thunder Bay, Ontario, Canada
Assists with scheduling, payroll, coaching, performance management, hiring, performance reviews, and training for all Guest Services team members;
Education Reimbursement for you (and your children!)
Ensures a smooth operation of the Guest Services Department in the absence of the Front Office Manager;
Previous supervisory responsibilities preferred in a customer-facing and/or hospitality position;
Excellent written and verbal communication skills are essential;
Work with like-minded team members who are passionate about their work and keep things fun, every day!
Front Office Supervisor Jobs
By Arctos & Bird At Banff, Alberta, Canada

Assist Front Desk Manager with overseeing front desk operations. Be knowledgeable and inform guests of hotel services, points of interest in the area, and services in the community Respond promptly to ...

Front Office Supervisor Jobs
By Courtyard by Marriott Prince George At Prince George, British Columbia, Canada
Good time management skills, multi-tasking ability, ability to prioritize and coordinate details
Monitors the quality of work of Front Office Associates and provides feedback, development and performance management when needed
2 years of related work experience in the hospitality industry including leading others
Excellent communications skills (written, oral and listening) and exceptional telephone skills
Strong problem and conflict resolution skills to address guest concerns with unpredictable variables while responding with immediacy and understanding
Intermediate administrative and computer skills including MS Office Suite

Are you looking for an exciting opportunity to lead a team in a fast-paced hotel environment? We are looking for a Hotel Front Office Supervisor to join our team! As the Hotel Front Office Supervisor, you will be responsible for overseeing the front desk operations, providing excellent customer service, and ensuring the highest level of guest satisfaction. If you have a passion for hospitality and are looking for a rewarding career, this is the perfect job for you!

A Hotel Front Office Supervisor is responsible for overseeing the front desk operations of a hotel. They are in charge of supervising the staff, ensuring that guests are checked in and out properly, and that all customer service needs are met.

What is Hotel Front Office Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel operations and procedures
• Ability to work in a fast-paced environment
• Strong organizational and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in computer applications

What is Hotel Front Office Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel front office or customer service role
• Knowledge of hotel operations and procedures
• Ability to work in a fast-paced environment
• Excellent customer service skills

What is Hotel Front Office Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of customer service principles and practices
• Knowledge of computer applications
• Knowledge of local area attractions and services

What is Hotel Front Office Supervisor Job Experience?

• Previous experience in a hotel front office or customer service role
• Previous experience in a supervisory role

What is Hotel Front Office Supervisor Job Responsibilities?

• Supervise front desk staff and ensure that all customer service needs are met
• Ensure that guests are checked in and out properly
• Handle customer complaints and inquiries
• Monitor front desk operations and ensure that all procedures are followed
• Maintain records of guest reservations and payments
• Ensure that all hotel policies and procedures are followed
• Assist with the training and development of front desk staff
• Monitor and maintain inventory of supplies and equipment
• Ensure that the front desk area is kept clean and organized