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Hotel Front Office Manager Jobs in British Columbia

Front Office Manager (P'tosh Hotels)
By BCJobs At Vancouver, British Columbia, Canada
High school degree or equivalent; bachelor's degree or certification in management in related field preferred
Excellent leadership, team building, and management skills
Front Office Manager Requirements And Qualifications
2+ years of previous experience as a front office manager or a related role preferred
Front Office Manager Duties And Responsibilities
Oversee and manage support staff, receptionists, and security guards
Front Office Manager - The Westin Richmond - Rated Aaa Four Diamond Hotel
By The Westin Richmond At Richmond, British Columbia, Canada
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction as Manager on Duty
Requires exceptional communication skills, both verbal and written.
Must possess advance computer skills.
Ensure efficient guest registration, check out and telephone services.
Ensure all front office associates utilize proper guest relations techniques so that guests are handled both courteously and professionally.
Responsible for hiring, training and directing all front office associates.
Hotel Sales Manager - Hybrid - Remote/Office
By Coast Capri Hotel At Kelowna, British Columbia, Canada
· Proactively positions and markets the hotel by effective revenue/yield management to achieve maximum hotel profit
· Minimum two (2) years experience as a Sales Manager
· A degree or diploma in Hotel and Resort Management, Hospitality, Tourism or Marketing is an asset
· Manages current market-specific account relationships to maximize guest room nights and long-term loyalty
· Excellent communication and problem-solving skills
Work Location: Hybrid remote in Kelowna, BC V1Y 6E8
Front Office Manager Jobs
By Sandman Hotel Group At Castlegar, British Columbia, Canada
Have previous hotel management experience, specifically in the Rooms Division Department.
Excellent organizational and time management skills, with the ability to set priorities for self and others.
Demonstrate supervisor skills; good judgment and common sense.
Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
Superior written and oral communication skills.
The ability to ensure the qualified personnel are selected hired and trained in all areas of responsibility.
Front Office Manager Jobs
By Physiomoves Physiotherapy Clinic At South Surrey, British Columbia, Canada
· Professional telephone & in-person communication skills.
· Ability to manage a team of part-time receptionists.
This is a full-time, permanent position with a salary range of $22 to $25/hour.
Assistant Front Office Manager
By Accor- North & Central America At Whistler, British Columbia, Canada
Degree or Diploma in Hospitality Management is an asset
Consistently offer professional, friendly, and engaging service
Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
Previous experience in a similar leadership role is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities and the ability to lead by example
Front Office Manager Jobs
By AZUR Legacy Collection Hotel At Vancouver, British Columbia, Canada
Minimum of five (3) years’ previous Front Office / Rooms Division Management experiences.
Excellent project management skills and ability to independently manage multiple projects.
Ensures that the entire team is knowledgeable of the hotels’ emergency procedures.
Must have excellent written and communication skills in English - second language an asset.
Must have a thorough knowledge of Microsoft Office programs.
Knowledge of Agilysys PMS and POS systems is an asset.
Front Office Manager Jobs
By Sandman Hotel Group At Prince George, British Columbia, Canada
Have previous hotel management experience, specifically in the Rooms Division Department.
Excellent organizational and time management skills, with the ability to set priorities for self and others.
Demonstrate supervisor skills; good judgment and common sense.
Computer literate with knowledge of a variety of computer software applications, including the Microsoft Office Suite.
Superior written and oral communication skills.
Team rates from $59 per night, Family & Friends rates too!
Front Office Manager Jobs
By Eldorado Resort At Kelowna, British Columbia, Canada
Supervises and manage day to day operations within the Front office operations
Preference will be given for applicants with prior experience with Opera PM, KIPSU and TrustYou
Experience with Opera would be considered a strong asset
Extended Health and Dental Benefits
Provide leadership and guidance to the junior leaders in the department
Encourages and builds trust, respect, and cooperation among team members
Assistant Front Office Manager
By Sheraton Vancouver Guildford Hotel At Surrey, British Columbia, Canada
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
Identify the developmental needs of others and participates in coaching, mentoring or otherwise helping others to improve their knowledge or skills.
Supporting Management of the Guest Services Team
·Revenue Management and up selling program implementation and monitoring for front office associates.
Utilize interpersonal and communication skills to lead, influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Manage your day-to day tasks ensuring the quality and meeting the expectations of the customers on a daily basis.

Are you looking for an exciting new challenge in the hospitality industry? We are looking for an experienced Hotel Front Office Manager to join our team and help us provide our guests with the best possible experience. As the Hotel Front Office Manager, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive exceptional service. You will also be responsible for managing staff, training new employees, and ensuring that all policies and procedures are followed. If you have a passion for customer service and are looking for a rewarding career in the hospitality industry, this is the perfect opportunity for you!

Overview:

The Hotel Front Office Manager is responsible for overseeing the daily operations of the hotel's front office, ensuring that guests receive the highest level of service and that the hotel's standards are met. The Front Office Manager is also responsible for managing the staff and ensuring that all guests are satisfied with their stay.

Detailed Job Description:

The Hotel Front Office Manager is responsible for overseeing the daily operations of the hotel's front office, including the reception desk, reservations, check-in and check-out, and guest services. The Front Office Manager is also responsible for managing the staff and ensuring that all guests are satisfied with their stay. The Front Office Manager is also responsible for ensuring that the hotel's standards are met and that all guests receive the highest level of service.

What is Hotel Front Office Manager Job Skills Required?

• Excellent customer service skills
• Excellent organizational and time management skills
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of local area attractions and services

What is Hotel Front Office Manager Job Qualifications?

• Bachelor's degree in hospitality management or related field
• Previous experience in a hotel front office or related field
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work flexible hours, including nights and weekends

What is Hotel Front Office Manager Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of local area attractions and services
• Knowledge of customer service principles and practices

What is Hotel Front Office Manager Job Experience?

• Previous experience in a hotel front office or related field
• Experience in customer service
• Experience in managing staff

What is Hotel Front Office Manager Job Responsibilities?

• Manage the daily operations of the hotel's front office
• Ensure that all guests receive the highest level of service
• Ensure that the hotel's standards are met
• Manage the staff and ensure that all guests are satisfied with their stay
• Handle customer inquiries and complaints
• Monitor and maintain accurate records of reservations, check-ins, and check-outs
• Monitor and maintain accurate records of guest accounts
• Ensure that all front office staff are properly trained and adhere to hotel policies and procedures
• Ensure that all front office staff are properly dressed and groomed
• Ensure that all front office staff are knowledgeable about the hotel and local area attractions and services