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IT Help Desk I Jobs

It Help Desk Tier 1 Tech
By Cementation Americas At North Bay, Ontario, Canada
Effectively use Help Desk Ticket System to manage day to day requests.
Maintain and manage an inventory of computer and network equipment.
This position has the requirement for occasional travel to our project sites and offices.
Microsoft Certifications would be considered an asset.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to troubleshoot in a fast paced, complex environment, including working with remote clients over phone and email.
It Help Desk Agent - Remote
By Desjardins Financial Security Independent Network - Alberta At Canada
Knowledge of user account management
Knowledge of incident and request management
Use management such as IT onboarding, user access reviews, role-based access controls of the multiple Internal applications of Collabria
Please note that other combinations of qualifications and relevant experience may be considered
Draft and maintain the required technical documentation, knowledge base of common technical issues and their solutions
A minimum of 1 year of relevant experience
It Help Desk Jobs
By Robert Half At Oakville, Ontario, Canada
Asset: TMW or TMT ERP Experience
Minimum 2+ years working in a Help Desk / Tech Support / IT Specialist type role
Providing L1 / L2 Support + Working on Intermediate / Senior level projects
Windows (Windows Workstations) / Office 365
Hardware support (Laptops, Desktops, Cellphones, Printers etc)
Providing in person support (not just virtually, email or phone)
It Customer Care & Help Desk Specialist
By Sunrise Farms At Surrey, British Columbia, Canada
Working knowledge of Active Directory and related user management tasks.
Provide operating and administration functions including user set up, configuration and management for systems and business applications.
Assist Systems Administration and IT Infrastructure team in support of users with requirements for remote access.
Understanding of Incident and Change Management and ability to follow Sunrise Farms’ process, procedure standards and methodologies.
Basic understanding of the project management life cycle.
Deliver exceptional customer service skills which include the passion to go above and beyond exceeding client expectations.
I&It Lead Technology Specialist
By Ontario Government | Gouvernement de l’Ontario At Toronto, Ontario, Canada
Procurement and project management skills:
• providing input into strategic/operational plans and project management policies and standards
• providing service delivery management, resource management and operational planning for multiple complex systems platforms
• standard facilities infrastructure and architecture management, and facility service delivery processes.
You have knowledge of or experience with:
• project management principles, methodology, tools and best practices
It Help Desk Technician
By ML6 Search + Talent Advisory At British Columbia, Canada
Perform any other task assigned by the manager.
Minimum of 3 years previous experience working as IT Technician, Support, or Help Desk Technician.
Microsoft Certified Systems Engineer (MCSE) Certification would be very advantageous.
Working experience with Microsoft Products, especially Word, Excel, Outlook, Visio, and PowerPoint.
Experience with PC and Server/Storage Hardware.
Working Knowledge of Network switches and cabling.
It Help Desk Jobs
By OpenWorks Canada At Victoria, British Columbia, Canada
Create and manage user accounts and permissions.
Bachelor's degree in computer science, Information Technology, or a related field (Not necessary, but IT bachelor or certifications are desirable)
Proven experience in providing IT support and troubleshooting technical issues (+2 years).
Strong knowledge of computer systems, networks, and software applications.
Excellent problem-solving and communication skills.
Respond to user inquiries and provide technical support via phone and email.
It Help Desk Support – Knowledge Management – Toronto, Ontario, Canada
By H.H. Angus & Associates Ltd. At Toronto, Ontario, Canada
Maintains daily performance of computer systems. Installs, modifies, and repairs computer hardware and software. Performs remote troubleshooting through diagnostic techniques
Writes training manuals and/or support documents under manager review to support IT and company initiatives
1-2 years experience in IT Helpdesk/Desktop support
Exceptional communication and interpersonal skills, both formal and informal
Demonstrates proficient technical skills and is able to deliver assigned tasks independently
Provides accurate information on IT products or services
It Help Desk Analyst
By goeasy Ltd. At Toronto, Ontario, Canada
Coach users in the use of hardware, software and file management
Provide preliminary assessment of problems which may involve network services and escalate to Level 2 support and management if required
Post-secondary or industry equivalent technical training, or equivalent combination of education and experience
Perform computer equipment repairs; manage network printers and wireless connectivity
Ensure warranty and registration requirements are fulfilled
Strong English communication skills: both written and verbal
It Help Desk Technician
By Cognizant At Toronto, Ontario, Canada
Tech savvy with working knowledge of office automation products, databases and remote control
Performing remote troubleshooting through diagnostic techniques and pertinent questions
Proven experience as a help desk technician or other customer support role
Serving as the first point of contact for customers seeking technical assistance over the phone or email
Determining the best solution based on the issue and details provided by customers
The goal is to create value for clients that will help preserve the company’s reputation and business
I&It Talent Pipeline
By Metrolinx At Ontario, Canada

Technical Solution Manager, Cloud and Data Centre Infrastructure:

Senior Software Developer, Cloud Infrastructure Engineering:

It Help Desk Administrator L2
By Cementation Americas At North Bay, Ontario, Canada
Effectively use Help Desk Ticket System to manage day to day requests.
Maintain and manage an inventory of computer and network equipment.
This position has the requirement for occasional travel to our project sites and offices.
Microsoft Certifications would be considered an asset.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to troubleshoot in a fast paced, complex environment, including working with remote clients over phone and email.
Help Desk Analyst I
By Robert Half At Stoney Creek, Ontario, Canada

Description Our client located in the Stoney Creek area is expanding their team and looking for a passionate Senior Help Desk individual to join their team. If you are looking for an opportunity ...

Help Desk Analyst I
By Robert Half At Mississauga, Ontario, Canada
Working knowledge of user administration and bug fixing in a client server environment
IT support ticketing system experience desired
Deliver IT support for operating systems, productivity software, and a variety of other applications used internally
Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups
Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
Independently investigate and implement solutions to technical issues
Specialist I It Oracle Fixed Assets
By Enbridge At North York, Ontario, Canada
Degree in Computer Science or Accounting/Finance, or equivalent combination of education and experience, with a strong accounting/business focus.
Strong knowledge of functional accounting and finance principles and a professional accounting designation will be considered an asset.
Maintain domain Application-System knowledge and keeps abreast of solution development progress on OFA/PPM and Tax solution.
Engage Business SMEs to gather and derive business and systems requirements and translate them into functional - technical specifications.
Significant exposure to Oracle or similar ERP applications, and 7+ years or more experience in a large-scale business environment is required.
Experience working with Oracle ERP Cloud SaaS, PaaS & BI Technologies to implement and support OFA Extensions and Custom BI reports.
It Help Desk Technician (Contract)
By Robert Half At Burlington, Ontario, Canada
Experience with Mobile Device Management, Multi-factor Authentication (MFA) and other security products.
3+ years of related work experience
Excellent customer service and client-facing skills
Experience with Microsoft operating systems, Active Directory, and experience with Office 365 & Azure Administration (Exchange, Teams, SharePoint, etc.)
Experience with MS Intune and Window Autopilot Deploying PC images.
Basic networking skills e.g., TCP/IP, DNS, and VPN
Help Desk It Technician | Technicien·ne Au Service Ti
By Behaviour Interactive At Montreal, Quebec, Canada
Perform installation, management and maintenance of workstations for Windows 7, 8 and 10;
Take part in game console management and associated peripherals related to the development;
Perform IT/Operation, inventory tracking and management;
A minimum of 5 years of experience in IT support;
Proven abilities in solving problems and work under pressure;
Strongly customer-oriented skills, strives in providing excellent customer service and meet their needs in a timely manner;
It Help Desk Technician
By Compunnel Inc. At Scarborough, Ontario, Canada
Relate problem, suggestion, resolution to Groupe SEB Regional IT, Functional Manager
Bachelor’s degree in network administration, or related field - Commensurate experience considered in place of degree
Preferred minimum 2 years of Windows with knowledge of Microsoft Office/ Microsoft Office 365.
Must have knowledge of TCP/IP network protocol, Windows 10.
Respectful – ability to work with or assist inexperienced users
He/She is in generally coordinate for the implementation and maintenance of computer infrastructure systems operated at its local facility.
It Help Desk Assistant– Canada Summer Jobs 2023-254-Cs
By WoodGreen Community Services At Greater Toronto Area, Canada
College diploma or university degree in computer science or 1-year equivalent work experience.
Certifications in Microsoft Desktop environment.
Knowledge of computer hardware, including PCs and Laptops.
Experience with Microsoft operating systems, Microsoft Office, McAfee Anti-Virus, Adobe and a range of diagnostic utilities.
Excellent written, oral communication, and documentation skills.
Proven analytical and problem-solving abilities.
It Help Desk Assistant– Canada Summer Jobs 2023-254-Cs
By WoodGreen Community Services At Toronto, Ontario, Canada
College diploma or university degree in computer science or 1-year equivalent work experience.
Certifications in Microsoft Desktop environment.
Knowledge of computer hardware, including PCs and Laptops.
Experience with Microsoft operating systems, Microsoft Office, McAfee Anti-Virus, Adobe and a range of diagnostic utilities.
Excellent written, oral communication, and documentation skills.
Proven analytical and problem-solving abilities.

Are you looking for an exciting new opportunity in the IT field? Join our team as an IT Help Desk Specialist and be part of a fast-paced and dynamic environment. You'll be responsible for providing technical assistance and troubleshooting to our customers, as well as helping to maintain our IT systems. If you're passionate about technology and customer service, this is the perfect job for you!

IT Help Desk job skills required:

• Technical knowledge of computer hardware, software, and networks
• Excellent problem-solving and troubleshooting skills
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team
• Excellent customer service skills
• Knowledge of IT service management principles
• Knowledge of IT security principles

What is IT Help Desk job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Experience with help desk software
• Knowledge of ITIL principles

What is IT Help Desk job Knowledge?

• Knowledge of computer hardware, software, and networks
• Knowledge of operating systems, such as Windows, Mac OS, and Linux
• Knowledge of network protocols, such as TCP/IP and DHCP
• Knowledge of remote access technologies, such as VPN and RDP
• Knowledge of troubleshooting techniques

What is IT Help Desk job Experience?

• Previous experience in a help desk or technical support role
• Experience with customer service
• Experience with IT service management principles
• Experience with IT security principles

What is IT Help Desk job Responsibilities?

• Respond to customer inquiries via phone, email, or