Guest Experience Representative Jobs in Ontario

A team player with strong interpersonal skills

Previous experience in the hospitality field preferred.

Strong organizational skills and attention to detail.

Very strong organizational skills and has the ability to multi-task.

Strong Knowledge of English and French.

Dispatch Security and Maintenance personnel from portable radio system.

Engage with Guests to create a lasting impression of positive Guest Experience for 10+ Recipe brands

Exceptional organizational skills, ability to multi-task and high attention to detail.

Experience in Communications and Social Media is preferred

French speaking and written communication skills are an asset

High school diploma required and post-secondary education an asset

RECIPE is looking for a Bilingual Guest Experience Centre Consulant

Demonstrate your passion for the guest experience. Display your love for food and drink through exceptional menu and product knowledge.

As a Guest Experience Manager, you will:

Exemplify exceptional leadership skills. Using our core values, you take a stand for yourself, your career, and the way you lead.

2 years of restaurant experience, with 1 year in a leadership-focused role.

A commitment to fostering a supportive and engaging experience for your team members and guests.

Consistently coach others. Support employees with potential issues and resolutions in order to ensure the highest profitability and smoothest operation.

A detail-oriented person that possess strong analytical and critical thinking skills.

Have excellent written and oral communication skills

Welcome customers, brand partners, and other guests visiting the Experience Centre to provide an exceptional experience

· Strong professional customer service skills

· One to Three years customer services and/or retail experience

· Direct selling experience is an asset.

Intermediate knowledge of computer programs and mathematical skills

Full benefits package for full-time employees

A minimum one year of experience in a related field

Organizational, interpersonal, analytical and communication skills.

Able to juggle multiple tasks, manage time efficiently, and thrive in a fast-paced environment.

Exciting, supportive and fun work environment

Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)

Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.

1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)

Some experience in leading, mentoring, or delegating with others

Education: High school diploma/GED/equivalent, or above

For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)

Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.

1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)

Some experience in leading, mentoring, or delegating with others

Education: High school diploma/GED/equivalent, or above

For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)

Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.

1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)

Some experience in leading, mentoring, or delegating with others

Education: High school diploma/GED/equivalent, or above

For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

3+ years of experience in customer service/experience or retail management

Familiarity with software/tech platforms used to manage/measure processes (e.g., Google Sheets, Airtable, Hubspot

Ability to efficiently organize time and manage priorities; and

Experience in hospitality or retail

Greet guests and guide them through the Clutch buying/selling journey

Monitor visitor access and oversee daily guest operations

Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)

Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.

1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)

Some experience in leading, mentoring, or delegating with others

Education: High school diploma/GED/equivalent, or above

For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

1 year people management experience

Experience: 1 year retail or sales specific management experience

Change Management Leadership: Leads others through change processes and uncertainty

Implement the Store Manager’s People vision for the store and cascade to team members.

Leadership role directly responsible for subset of store employees as delegated by Store Manager

Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members

Maintains any applicable licenses and certifications

O.S.S.D or equivalent as recognized by the Ministry of Education

Minimum two (2) years working experience in a customer service environment (preferably in hospitality/tourism)

Excellent organizational and troubleshooting skills

Good communication and customer engagement skills

Knowledge of another language in addition to English is preferred

Share ideas with Leadership Team on how to improve the employee and customer experience

Experience in specialty retail or a retail environment preferred but not required

Demonstrated commitment to creating an exceptional employee and customer experience

We love books and all things beautiful

We are Canada’s Cultural Department Store

Books are our heart and our soul and Great Books are JUST the Beginning…

1 year people management experience

Experience: 1 year retail or sales specific management experience

Change Management Leadership: Leads others through change processes and uncertainty

Implement the Store Manager’s People vision for the store and cascade to team members.

Leadership role directly responsible for subset of store employees as delegated by Store Manager

Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members

1 year people management experience

Experience: 1 year retail or sales specific management experience

Change Management Leadership: Leads others through change processes and uncertainty

Implement the Store Manager’s People vision for the store and cascade to team members.

Leadership role directly responsible for subset of store employees as delegated by Store Manager

Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members

Process data entry requirements relative to operational movements.

Strong ability to multi-task and effectively manage work requirements.

Group Benefits offered - health and dental.

Strong verbal and written English communication skills.

Previous experience in the logistics transportation industry would be considered an asset.

Experience working with TMW software would be considered an asset.

Exceptional customer service skills with the ability to focus on customers of all demographics, while demonstrating well-developed problem-solving skills.

Working knowledge of Microsoft Office, particularly Word, Outlook and Excel. Knowledge of Salesforce or CRM is asset.

Excellent communication and interpersonal skills, with proven ability to work effectively both independently and as a positive contributor to the team.

Previous experience working with the public, ideally in a busy and demanding office, front desk or call centre environment.

Self-motivated with the ability to effectively utilize multi-tasking skills to handle a variety of tasks and situations.

Valid Smart Serve Certification or ability to obtain.

Attends training, pre-shifts and departmental meetings as scheduled by management

Ensures kiosks are in working order; advises Guest Experience Supervisor of any issues

Interfaces with Accounting for smooth ticketing procedures and cash handling responsibilities

Maintains any applicable licenses and certifications

O.S.S.D or equivalent as recognized by the Ministry of Education

Minimum two (2) years’ working experience in a customer service/sales environment (preferably in hospitality)