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Customer Support Product Specialist Jobs

Specialist, Customer Support Jobs
By Equisoft At Montréal-Ouest, Quebec, Canada
Experience with a banknote management system (asset)
Excellent computer skills and knowledge (Mac, PC, Android, etc.)
Knowledge of Equisoft/connect (formerly Kronos Finance), Equisoft/plan (formerly Kronos ABF) and Zendesk (assets)
Personal finance knowledge (major asset)
Assist and provide remote customer support (emails, phones, etc.)
Education level: High school or Collegial
Customer Support Specialist Jobs
By iLobby® Facility & Visitor Management At Toronto, Ontario, Canada
Exceptional organizational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Product Knowledge: Develop a comprehensive understanding of our products and features. Stay up-to-date with product updates and changes.
Previous experience in customer support or a related role, preferably within a fast-paced and technology-driven environment.
Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
Strong problem-solving skills, the ability to think quickly on your feet and a keen eye for process improvement opportunities.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Customer Support Specialist Jobs
By AuditSoft At Calgary, Alberta, Canada
Experience working on projects, software deployments, and task management.
$50,000 - 55,000 annual compensation (dependent on experience and qualifications)
Excellent reading comprehension, listening, and writing skills in English (French is a plus).
Prior experience working B2B, SaaS, government organizations.
Post secondary qualification in technology or business.
Remotely assisting clients via MS Teams/Zoom to resolve software and performance relates issues including troubleshooting.
Customer Support Specialist Jobs
By Precision Nutrition At Canada
Must-Have #1: You must be experienced.
Interacting with customers in varying mediums. You’ll answer emails or pick up the phone and talk to them directly.
Wanted: An intuitive Customer Support Specialist who will keep our customers happy
This is a contract position for approximately 12 months
We’ve got an exciting journey ahead of us…
A tech-savvy detective, with the ability to read between the lines
Customer Support Specialist - Financial
By PointClickCare At Mississauga, Ontario, Canada
Mastering time management skills, you will contribute to the self-service knowledgebase by creating and updating solution articles.
You hold a Post-secondary Degree/College Diploma in Accounting, Finance, Medical Billing, Economics, Health Management, or closely related field.
You will work independently to investigate for resolutions while advancing your knowledge and skillset with the help of your peers.
Knowledge of US Payers a plus.
Keen on providing an excellent customer experience through trust and building rapport.
Experience in A/R, A/P, G/L and Trust is an asset.
Customer Support/Implementation Specialist
By NMB Solutions At Canada
Any experience with logistics operations in an enterprise setting (shipping packages, warehouse management, planning, purchasing…)
Proven experience with very strong knowledge using Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
Any experience with Microsoft D365 for Finance, Operations or Supply Chain
Remote work incentive benefit: $5,000/year (added to base salary)
1-3 years of experience in customer support
Previous experience with implementation projects
L2 Product Support Specialist
By Acumatica At Montreal, Quebec, Canada
Experience in account management or service and support.
Ability to deliver quality service and problem-solving skills remotely to clients and communicate complicated concepts in a concise and articulate way.
Analyze customer's business and technical requirements and deliver appropriate solutions.
Provide continuing education to clients on how to effectively use Acumatica products in their businesses.
Create Knowledge Base articles for repetitive issues.
College Degree (Information Technology, Engineering, Computer Science, Accounting, Finance).
Product Support Specialist Jobs
By Atlantic Equipment At Dartmouth, Nova Scotia, Canada
·Coordinating parts and attachment orders and inventory management for Heavy Equipment
Motivated self-starter with excellent inter-personal and communication skills
Qualified candidates will possess the following skills/qualities:
Work with multiple stakeholders in order to provide world class customer satisfaction
Ability to engage and learn basic operation of heavy equipment
Positive attitude and desire to grow with a dynamic company
Customer Support Specialist Jobs
By WholeFleet Diagnostics At Kitchener, Ontario, Canada

Responds to inquiries and concerns received from customers across a variety of communication channels such as telephone, e-mail and live chat Input and update CRM with Client's information Preparing ...

Customer Support Specialist Jobs
By Fluorescent Design Inc At Victoria, British Columbia, Canada
Experiment with creative solutions and new technologies to create exceptional customer experiences
Onboard to our customer support ticketing system (Front)
Contribute to our templated customer support responses
Contribute to our collection of support documentation
Learn the ins-and-outs of our product catalogue
Assist in QA and testing of new and existing features
Customer Support Specialist Jobs
By ReadyTech At Hamilton, Ontario, Canada
Documented customer interactions in our customer relationship management (CRM) system. By doing this, it helps your peers and our customers
Collaborated with internal teams, including product management and engineering, to help them deliver the best features to our products
Supported your fellow ReadyTecher's growth and development by creating knowledge articles that can also be used by customers
Upped your skillset by undertaking technical product training and other personal development
Helped to support customers on the phone or resolved their query via a ticket
Spent some time troubleshooting technical issues and working with other ReadyTech teams to get it done!
Customer Support Specialist Jobs
By nugget.ai At Brampton, Ontario, Canada
Skill in the use of multi-line telephone systems.
Good oral and written communication skills.
our client, Garden River First Nation Educational Unit
Answers inquiries by clarifying desired information: Researching, locating, and providing information.
Resolves inquiries by clarifying issues: Researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved issues or concerns.
Identifies request type and determines the appropriate course of action required for resolution.
Product Support Specialist (Remote)
By Copper At Canada
2-4 years prior experience in customer or technical support
Excellent oral and written communication skills
Comprehensive benefits - health, dental, vision, paramedical, short/long term disability + life insurance (given from day 1)
Daily huddle with the Support team
Become well-versed in our CRM in order to assist customers and fellow coworkers when questions arise
Responding to individual customer/technical support issues and ensuring a timely response to all inquiries
Product Support Specialist - L1
By Acumatica At Montreal, Quebec, Canada
Experience in account management or service and support. Experience troubleshooting business software products a plus
Analyze customer's business and technical requirements and deliver appropriate solutions.
Provide continuing education to clients on how to effectively use Acumatica products in their businesses.
College Degree (Information Technology, Engineering, Computer Science, Accounting, Finance)
Knowledge of customer service principles and practices are a plus
Strong verbal and written communication skills
Customer Support Specialist Jobs
By Adecco At Richmond Hill, Ontario, Canada
Strong skills in Office Suite including Word and Excel, and prior exposure to inventory management systems are required
Job type: Full-time | Permanent Duties and Responsibilities:
A minimum of 3 years of customer care experience preferably in a Logistics, Supply Chain industry or equivalent is required
Excellent communication and problem-solving skills demonstrated through a variety of medium, including in-person, over the phone, e-mail, and on-line chats
Strong relational and influential skills with a strong ability to identify and resolve problems
Provide prompt, accurate and courteous responses to customers
Product Support Specialist Jobs
By Aquila At Ontario, Canada

What’s In It For You

Operations And Customer Support Specialist
By Gaia Technologies Inc. At Greater Vancouver Metropolitan Area, Canada
- Maintain an updated client, customer, contractor, and supplier management system.
- Maintain and share professional knowledge through education and presentations;
- Bachelor’s degree in operation management, business administration, or related field;
- 1- 3 years of experience in operation-related, business development, or sales position;
- Excellent communication in English and presentation skills;
- Strong data analysis and logical analysis skills;
Customer Support Specialist Jobs
By US Ecology Inc., a Republic Services Company At Sarnia, Ontario, Canada
Provide customer status updates to your management team
Associate’s degree in related field, or an equivalent combination of education and experience.
Two years of customer service experience
Moderate experience with MS Office Suite
Review and prioritize your list of customer-related tasks for the day
Answer employee questions via phone and email regarding their profiles, manifests or approval status