Customer Support Specialist Jobs
By Finastra At Greater Toronto Area, Canada
Build and maintain knowledge on specific Finastra components. Seek to maximize support certifications
Assist in building and reviewing knowledge base and written how-to documents for internal and external distribution
Maintain proficient knowledge of job related information as required. This may include financial institution, compliance, or technical information
Maintain a general knowledge of Finastra product usage within designated operating systems, networks, hardware, databases, and peripherals as required
University or college degree and/or equivalent experience
Banking or Credit Union Operational experience
Vmi Customer Support Specialist (Equest)
By BCJobs At Vancouver, British Columbia, Canada
Manage ordering process for all customer accounts under his responsability.
5 years of experience in a similar B2B environment.
Knowledge of Salesforce.com and SAP an asset.
Analyze the customer's sales activity and propose inventory adjustments based on agreed-upon targets.
Synchronize customer's database with ours on a regular basis, so as to avoid any order errors.
Support post-sales activities (order expedite, delivery status, stock return, etc.).
Customer Support Specialist Jobs
By Pixieset At Vancouver, British Columbia, Canada
Collaborate with cross-functional teams to assist in replicating and reporting bugs, taking ownership of product quality and the overall user experience
Stay up-to-date with the latest product feature launches and enhancements, continuously expanding your knowledge to keep pace with our ever-evolving platform
Excellent written communication skills with a passion for crafting engaging and accurate content
Problem-solving abilities, approaching challenges with a Sherlock Holmes-like intuition to uncover the best solutions
🖥️ Flexibility to work onsite and remotely
💰 Annual wellness budget, education budget, and charitable donation matching
Customer Support Specialist Jobs
By WholeFleet Diagnostics At Kitchener, Ontario, Canada

Responds to inquiries and concerns received from customers across a variety of communication channels such as telephone, e-mail and live chat Input and update CRM with Client's information Preparing ...

Customer Support Specialist Jobs
By Fluorescent Design Inc At Victoria, British Columbia, Canada
Experiment with creative solutions and new technologies to create exceptional customer experiences
Onboard to our customer support ticketing system (Front)
Contribute to our templated customer support responses
Contribute to our collection of support documentation
Learn the ins-and-outs of our product catalogue
Assist in QA and testing of new and existing features