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Customer Service And Logistics Coordinator Jobs

Transportation And Customer Service Coordinator
By Nature's Touch Frozen Foods At Montreal, Quebec, Canada
Proven experience in transportation and customer service role
Attention to detail and ability to manage multiple projects at once.
Receive requests and orders from customers and ensure that they are carried out.
Validate order quantity against inventory and communicate shortages with substitution suggestions if necessary.
Enter customer orders into ERP, including all relevant data.
Ensure that the shipping date and delivery date of all orders are always updated in the ERP.
Customer Service Representative - Logistics
By EMPLOYAL At Mississauga, Ontario, Canada

Looking for qualified and dedicated Customer Service Representative in Logistics environment to assist our operations team in servicing expanding customer base in a fast-paced warehouse distribution ...

Customer Service Coordinator, Winners Bathurst And College
By TJX Canada – Winners, Marshalls, HomeSense At Toronto, Ontario, Canada
Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers
High School education or equivalent experience
Benefits that take effect your first day
Ensuring that operations, clerical and office activities are well managed, in addition to presenting information on communication boards
Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred
Excellent problem solving and communication skills including verbal, written and active listening
Customer Service & Logistics Supervisor
By Brock Aggregates Inc. At Vaughan, Ontario, Canada

CUSTOMER SERVICE AND LOGISTICS LEAD**Job Summary*Responsible for ensuring the highest customer service for the business by organizing and scheduling the deployment of drivers and trucks to ...

Logistics And Customer Care Coordinator
By MCL Group Ltd. At Spruce Grove, Alberta, Canada
Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
Must have extensive experience within the trucking industry
Must have heavy haul experience
Excellent communication skills and ability to interact professionally with customers and team members
Previous experience in dispatching, logistics, or related field.
Excellent communication skills, both written and verbal, with the ability to interact confidently with clients, drivers, and internal teams
Customer Service And Logistics Coordinator
By Highland Foundry Limited (HFL and HFI) At Surrey, British Columbia, Canada
4.Strong data entry and organizational skills
Enter sales orders into ERP and acknowledge to customers.
Manage temporary imports (TIB) documents.
Experience with ERP (SAP, ORACLE, or any other, since we use a proprietary ERP)
Manage customer purchase orders from entry to shipping.
Strong organizational skills for the performance of a variety of administrative duties

Are you looking for an exciting opportunity to join a fast-growing logistics team? We are looking for a Customer Service Logistics Coordinator to join our team and help us provide exceptional customer service to our clients. You will be responsible for coordinating shipments, tracking orders, and ensuring timely delivery of goods. If you have excellent communication and organizational skills, and a passion for customer service, this could be the perfect job for you!

Overview:

Customer Service Logistics Coordinators are responsible for managing the logistics of customer service operations. They coordinate the delivery of goods, services, and customer orders, and ensure that customer service teams are able to meet customer needs in a timely and efficient manner. They also track customer service performance and provide feedback to management.

How To Become an Customer Service Logistics Coordinator:

To become a Customer Service Logistics Coordinator, you will need to have a bachelor’s degree in business, logistics, or a related field. You should also have experience in customer service, logistics, and supply chain management. Additionally, you should have strong communication and organizational skills.

Customer Service Logistics Coordinator Skills:

• Customer service
• Logistics
• Supply chain management
• Communication
• Organizational skills
• Problem-solving
• Time management
• Negotiation
• Interpersonal skills
• Data analysis

What is Customer Service Logistics Coordinator Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of logistics and supply chain management
• Knowledge of customer service software and systems
• Knowledge of inventory management
• Knowledge of transportation and shipping regulations
• Knowledge of safety regulations
• Knowledge of quality assurance processes

What is Customer Service Logistics Coordinator Responsibilities?

• Coordinate the delivery of goods, services, and customer orders
• Monitor customer service performance and provide feedback to management
• Track customer service metrics and analyze data
• Develop and implement customer service strategies
• Manage customer service teams and ensure customer needs are met
• Negotiate with suppliers and vendors to ensure cost-effectiveness
• Ensure compliance with safety and quality assurance regulations
• Resolve customer service issues and complaints

What is Customer Service Logistics Coordinator Experience?

• Experience in customer service
• Experience in logistics and supply chain management
• Experience in inventory management
• Experience in transportation and shipping
• Experience in safety and quality assurance
• Experience in data analysis

What is Customer Service Logistics Coordinator Qualifications?

• Bachelor’s degree in business, logistics, or a related field
• Experience in customer service, logistics, and supply chain management
• Strong communication and organizational skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize workload
• Ability to problem-solve and make decisions

Customer Service Logistics Coordinator Education:

• Bachelor’s degree in business, logistics, or a related field
• Professional certifications in customer service, logistics, and supply chain management

Tools to Help Customer Service Logistics Coordinator Work Better:

• Customer service software
• Logistics software
• Inventory management software
• Transportation and shipping software
• Quality assurance software
• Data analysis software

Good Tips to Help Customer Service Logistics Coordinator Do More Effectively:

• Develop and maintain strong relationships with customers, suppliers, and vendors
• Stay up-to-date on industry trends and best practices
• Utilize data analysis to identify areas of improvement
• Develop and implement strategies to improve customer service
• Monitor customer service performance and provide feedback to management
• Ensure compliance with safety and quality assurance regulations

Common Customer Service Logistics Coordinator Interview Questions:

• What experience do you have in customer service, logistics, and supply chain management?
• How do you ensure customer needs are met in a timely and efficient manner?
• What strategies do you use to improve customer service?
• How do you track customer service performance and provide feedback to management?
• What experience do you have in data analysis and inventory management?
• How do you ensure compliance with safety and quality assurance regulations?