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Customer Service Coordinator, Winners Bathurst And College
Company | TJX Canada – Winners, Marshalls, HomeSense |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-09-22 |
Posted at | 8 months ago |
Purnima discovered RECOGNITION working at TJX.
- Dedicated training and on-the-job resources to enhance your development
- Benefits that take effect your first day
- Associate and Family Assistance Program to support healthy living
- One-of-a-kind, inclusive culture
- Merchandise discount for yourself and eligible family members at all TJX Canada stores
- For a closer look into the role, click HERE
- Training Associates on how to use registers, equipment, functions performed at the service desk area as well as the policies associated with each service area
- Providing weekly updates on objectives and identifying any issues or opportunities pertaining to customer service, service area compliance and markdowns
- Incorporating sales information to drive sales for given area of responsibility which includes all frontline features, fixtures and jewelry, if applicable
- Ensuring that operations, clerical and office activities are well managed, in addition to presenting information on communication boards
- Supporting the store management team in the delivery of consistent and high quality customer service for both internal and external customers
- Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred
- Exceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs; Strong technical knowledge of register operations
- Excellent problem solving and communication skills including verbal, written and active listening
- High School education or equivalent experience
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