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Assistant Store Manager In Training, Winners, Dundas Street
Company | TJX Canada – Winners, Marshalls, HomeSense |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-08-21 |
Posted at | 9 months ago |
Justin discovered IMPACT working at TJX
- Dedicated training and on-the-job resources to enhance your development
- One-of-a-kind, inclusive culture
- Merchandise discount for yourself and eligible family members at all TJX Canada stores
- Associate and Family Assistance Program to support healthy living
- Benefits that take effect your first day
- Three weeks’ vacation with option to buy an additional week through our Vacation Trade Program
- Tuition reimbursement to support your career progression
- Oversees and supports assigned area of store operations that may include merchandising and presentation, frontline, fitting rooms, jewelry, maintenance, cash office, markdowns, administration, scheduling, shipping and receiving
- Responsible for organizing and overseeing Coordinators, Jewelry and Store Associate teams, including recruitment (interviewing, hiring) training Associates on policies and procedures, providing direction and guidance on store activities and customer service; reviewing performance and providing feedback, acting as a coach/mentor and is a resource to answer questions and discuss best practices
- Under the guidance of a Store Manager, the Manager in Training (MIT) will be responsible for completing a formal on the job training program to develop Store Management skills by rotating in merchandising, backroom, customer service, IBI, markdowns and cash office to support store sales, expense, shrink, damages and customer service targets. This position will also participate in Associate management functions including recruitment, onboarding, training, coaching, mentoring, performance and acts as a role model on delivering positive Associate and customer experience in Store.
- Supports execution of store action plans with Store Management teams on upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives; support implementation of changes to Store floor plans as needed
- Accountable to learn and understand store sales, expense, payroll budget, shrink targets, customer service metrics, TJX Canada programs and store operational procedures and policies
- Good demonstrated problem solving and customer service skills with ability to make decisions and prioritize activities and resources in store environment
- Post-secondary education in preferred; minimum high school education with 1 to 2 years’ experience in Retail
- Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching
- Internal TJX Associates: please review this opportunity with your direct supervisor or manager prior to applying. In order to be considered, your completed Internal Candidate Endorsement Form must be attached to your application. In addition, please use your personal email address when applying.
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