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Customer Service Desk Jobs

Service Desk Clerk Jobs
By PeopleReady At Winnipeg, Manitoba, Canada
Knowledge of HVAC products and services
As a PeopleReady Associate You'll Benefit From
What You'll Be Doing As a Service Desk Clerk
The freedom to work where you want, when you want and as often as you want.
Next-day pay* for many of our open positions.
The ability to choose long-term positions for steady work or short-term positions if you just want some extra cash.
Pt Customer Service Jobs
By Michaels Stores At Ancaster, Ontario, Canada
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Retail and/or customer service experience preferred
To review a comprehensive list of benefits, please visit
Help customers shop, locate products, and provide them with solutions
Educate customers on the Voice of Customer (VOC) survey
Cashier, Customer Service And Return Desk (Peak)
By Lowe’s stores in Canada At St Albert, Alberta, Canada
Benefits: insurance (certain conditions apply), annual salary review, etc.
Greet customers warmly and ensure a good customer experience;
The Qualifications We Are Looking For
An inclusive and safe working environment
Opportunities for advancement within the company
An employer that’s involved in the community
Customer Service / Inventory Jobs
By Randstad Canada At Tillsonburg, Ontario, Canada
Medical and dental benefits via Randstad Canada effective your first day
Strong planning and organization skills
Excellent interpersonal and communication skills
Experience in warehousing and logistics services
medical and dental benefits via Randstad Canada effective your first day
Involves both warehouse and office setting. Prepare shipments for returns to plants and/or from customers.
Quality Associate-Service Desk Jobs
By Tech Mahindra At Moncton, New Brunswick, Canada
· DSAT/ Detractor Management activities
· The candidate should have excellent problem solving capabilities and lateral thinking skills
· Provide process updates as per requirement
· Provide Feedback/Quality tips to improve customer experience
· Root cause analysis as per requirement (Complaints, Negative Survey response etc.,)
· Flexible in Shifts as per business requirements (24x7)
Service Desk Technician Jobs
By Tilray Brands, Inc. At Victoria, British Columbia, Canada
· Participate in knowledge management and creation of knowledge base articles
· Daily utilization of IT ticketing system for incident and request management
· Provide superior frontline technical support for onsite and remote users
· Manage on-site IT inventory
· 2-3 years of experience in an Information Technology support
· MacOS, iOS, Windows, printers, and mobile device support experience
Service Desk Specialist Jobs
By Randstad Canada At Toronto, Ontario, Canada
Help desk experience - 2-3Y+
Excellent communication and interpersonal skills - 2-4Y+
Reports to: Manager, IT Infrastructure Services
 One to three years’ experience working in a help desk role
 Experience supporting Microsoft operating systems and applications
 Excellent written and oral communication skills
Sr Assitant Customer Support Service Desk
By DXC Technology At Montreal, Quebec, Canada
Interfaces with team members, management, and customers in reference to customer service issues
Reviews client reports on a weekly basis to ensure data integrity; prepares and submits report to management
Experience working with and skilled in the use of help desk software
Performs data entry and matches documents to appropriate accounts to ensure up to date and accurate information
Two or more years of customer service or other telephone experience
Experience working with organizational functions and personnel
Service Desk Technician Jobs
By DataDis At Québec, Quebec, Canada
Provide assistance to users of our MIR-RT software and applications.
Configure gateways to ensure the exchange of information between our MIR-RT Software and our clients' software solutions.
Assist customers in the installation of MIR-RT as well as in the import and transfer of their data.
Assist customers with software updates.
Provide the necessary solutions for optimal use.
Test our new software features and specific customer changes.
Service Desk Associate Jobs
By Workhoppers At Winnipeg, Manitoba, Canada

Service Desk Associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to ...

Customer Service Jobs
By Associa At Surrey, British Columbia, Canada
Time management and time critical prioritization skills.
Knowledge of general office equipment (copier, phone systems, etc.)
Knowledge of conflict resolution techniques at a proficient level
Professional communication skills (phone, interpersonal, written, verbal, etc.)
Extended Health and Dental benefits and a Life insurance plan 100% funded by employer
Benefits PLUS, provides money for wellness spending
Service Desk Technician Jobs
By Tilray Brands, Inc. At Vancouver, British Columbia, Canada
· Participate in knowledge management and creation of knowledge base articles
· Daily utilization of IT ticketing system for incident and request management
· Provide superior frontline technical support for onsite and remote users
· Manage on-site IT inventory
· 2-3 years of experience in an Information Technology support
· MacOS, iOS, Windows, printers, and mobile device support experience
Service Desk Administrator Jobs
By SGI At Regina, Saskatchewan, Canada
1 – 2 years’ experience in service desk, desktop, or IT support.
What else do we offer?
Can troubleshoot operating systems, subsystem components, software, and hardware.
Can generate support documentation for use by Service Desk Administrators and Developer.
Can provide support and restore IT services/solutions to the end users.
Can communicate and convey information effectively, verbally and in writing, targeted to the appropriate audience.
Customer Service Representative, Help/Escalation Desk
By Bell At Montreal, Quebec, Canada
Excellent management of priorities (organization and planning)
Recent experience as a customer service representative with the Small and Medium or Medium Business Markets.
Adaptability and ability to manage change (continually changing priorities/tasks)
Ability to manage several tasks at once
Strong abilities in active listening, empathy and win-win negotiations.
Extensive knowledge of small and medium business products and business solutions and related processes
Service Desk Manager Jobs
By QLogitek At Mississauga, Ontario, Canada
• ITIL certification or equivalent experience in IT service management frameworks.
• A minimum of 5 years of experience in IT service management as ServiceDesk manager.
• Manage and allocate resources effectively, including staffing, training, and budget management.
• Experience with service desk tools and platforms, such as ConnectWise Manage, ServiceNow, etc.
• Strong technical knowledge in IT infrastructure, applications, and systems.
• Excellent communication and interpersonal skills, with a customer-centric mindset.
Hr Service Desk Jobs
By Diamondpick At Calgary, Alberta, Canada
3- 5 years proven work experience as a HR Service desk associate
Hands on experience with help desk
Excellent written and verbal communications skills
Solid technical background with an ability to give instructions to a non-technical audience
Customer-service oriented with a problem-solving attitude
Hr -Service Desk Jobs
By KTek Resourcing At Calgary, Alberta, Canada
•3- 5 years of proven work experience as an HR Service desk associate
• Hands-on experience with the help desk
•Excellent written and verbal communications skills
·Ability to answer queries related to payroll
·Ensure customer service is timely and accurate on a daily basis
·Contribute to improving customer support by actively responding to queries and handling complaints
Service Desk Supervisor Jobs
By Ontario College of Teachers At Ontario, Canada
Certification in ITIL or other IT service management frameworks is a plus.
Knowledge of ITIL or other IT service management frameworks is a plus.
Demonstrated progressive experience in the management of a technical support team.
Solid relationship management and performance management skills.
Experience with Service Desk ticket system and remote-control tools.
Ability to conduct research into service desk management issues and products as required.
Front Desk Customer Service
By Lastman's Bad Boy At Ottawa, Ontario, Canada
We offer competitive compensation, a comprehensive benefits package, and other benefits, which include:
1-2 years previous Front Desk / front line Guest Service experience in a fast paced retailer operation.
Completion of Post Secondary Education in Hospitality or related field
Cashier and computer experience a plus
Operate telephone switchboard to answer and forward calls, providing information and taking messages
Greet people entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Storeperson (Customer Service) Jobs
By The University of British Columbia At Greater Vancouver Metropolitan Area, Canada
Carries out any other related duties as necessary in keeping with the requirements and qualifications of the job.
Greets and serves customers, handles customer requests for chemicals, gases and equipment; prepares and records sales receipts, performs data entry.
Performs physical inventory counts/cycle counts and related inventory data entry tasks in Planon as required.
Excellent customer service skills are essential.
Good communication skills (written and oral) to facilitate interaction with faculty, staff and students.
WHMIS, TDG and First Aid certification may be required if not already complete.

Do you have a passion for helping people? Join our team and make a difference in the lives of our customers! We are looking for an enthusiastic Customer Service Desk Representative to provide outstanding customer service and support to our customers. As a Customer Service Desk Representative, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service. If you are looking for an exciting and rewarding opportunity, then this is the job for you!

Overview of Customer Service Desk:

The Customer Service Desk is a customer-facing role responsible for providing excellent customer service and support to customers. The Customer Service Desk is responsible for handling customer inquiries, complaints, and requests, as well as providing technical support and troubleshooting. The Customer Service Desk is also responsible for providing product information, processing orders, and resolving customer issues.

Detailed Job Description of Customer Service Desk:

The Customer Service Desk is responsible for providing excellent customer service and support to customers. The Customer Service Desk is responsible for handling customer inquiries, complaints, and requests, as well as providing technical support and troubleshooting. The Customer Service Desk is also responsible for providing product information, processing orders, and resolving customer issues. The Customer Service Desk is also responsible for maintaining customer records, ensuring customer satisfaction, and providing feedback to management on customer service issues.

What is Customer Service Desk Job Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to troubleshoot and resolve customer issues
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team

What is Customer Service Desk Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Ability to multi-task and prioritize tasks
• Excellent customer service and communication skills

What is Customer Service Desk Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software
• Knowledge of customer service processes and procedures
• Knowledge of customer service best practices

What is Customer Service Desk Job Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a customer service environment
• Experience in a customer service software

What is Customer Service Desk Job Responsibilities?

• Handle customer inquiries, complaints, and requests
• Provide technical support and troubleshooting
• Provide product information and process orders
• Resolve customer issues
• Maintain customer records
• Ensure customer satisfaction
• Provide feedback to management on customer service issues
• Follow customer service processes and procedures
• Follow customer service best practices