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Customer Service Consultant Jobs

Customer Sales Consultant [Eastlink]
By CareerBeacon At Halifax, Nova Scotia, Canada
Customer A wants to upgrade to a newer cell phone
Customer B wants a review of their services to see if they can save some money
Customer C didn’t get the service package they expected and need you to help with a solution
Customer D wants more TV channels
Customer E wants to know what deals we have on right now
Total compensation varies based on individual performance in a full time role.
Consultant, Customer Research (Contract)
By Canadian Tire Corporation At Toronto, Ontario, Canada
Solid project management experience, with the ability to multi-task and lead multiple cross-functional research projects.
Programming experience in Alida (Vision Critical) or equivalent survey software (Qualtrics, Survey Gizmo, Survey Monkey, etc).
Skilled in Excel for data analysis and PowerPoint for data visualization/reporting
Develop questionnaires to answer research objectives
Create sampling plans and utilize industry best practices to maintain panel health
Leverage PowerPoint and Excel to create compelling, story-driven reports with actionable recommendations for stakeholders
Customer Support Consultant Jobs
By Frythub At Ontario, Canada
Team Collaboration: Collaborate with other teams, including Sales, Operations, and Logistics, to ensure a seamless and cohesive customer experience.
Documentation Support: Assist customers in completing necessary documentation for vehicle sourcing, shipping, and customs clearance, ensuring compliance with international regulations.
Quality Assurance: Monitor and track customer interactions to maintain service quality and adherence to company standards, identifying areas for improvement.
Service Consultant Jobs
By Capitec At Goodwood, Ontario, Canada
A relevant tertiary qualification in Commerce or Management
Interpersonal & Relationship management Skills
Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
More than 1 year’s client service experience within a retail/ financial/ banking environment
To see what this job is about and complete a short assessment, please click here !
Once you have completed the above finalize your application by clicking apply below
Managed Service Consultant Jobs
By Summit EHSQ Inc. At Oakville, Ontario, Canada
Exceptional client-service skills (relationship management, emotional maturity, service acumen)
Knowledge of Environmental, Health & Safety, or Quality Management Systems, considered a nice to have
Assist the Manager, Managed Services with special projects and client initiatives.
Provide strong administrative support to the managed services team including (but not limited to): Assist with client onboarding tasks/procedures, Timecard entry/tracking.
Manage support queue and provide initial response to tickets as per client Service Level Agreement.
At least 3+ years of project or administrative coordination experience within a client-facing, technology, or professional services environment.
Senior Service Consultant Jobs
By Canada Life At Toronto, Ontario, Canada
Manage general administration inquiries from clients, excess insurance and medical evidence requirements, ex-gratia/cost-plus requests, and Legislative changes
5+ years’ experience in the Health Benefits industry, working with large clients
Provide interpretation and revision of contract wording (collective agreement requirements, specialized plans, etc.)
Mentorship and knowledge transfer with peers
Effective delegation and follow up skills
Maintain direct contact with clients/consultant, proactively planning client meetings to ensure regular connections are made
Integrated Service Consultant Jobs
By Hamilton Health Sciences At Hamilton, Ontario, Canada
Minimum of 5 years experience in case management in working with clients across Mental, Physical, Behavioural and Developmental Health
Knowledge, skills and abilities required to support families in accessing services and navigating systems including children's residential facilities
Well-developed knowledge of community processes and services
Superior reporting and communication skills
Committed to continuing education and professional development
Undergraduate Degree: Social Work, Social Services, Sociology, Psychology

Are you looking for a rewarding career in customer service? Join our team as a Customer Service BDC Consultant and help us provide exceptional customer service to our clients! As a Customer Service BDC Consultant, you will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to our customers. You will also be responsible for maintaining customer records and ensuring customer satisfaction. If you are passionate about customer service and have excellent communication skills, this is the perfect job for you!

A Customer Service BDC Consultant is responsible for providing excellent customer service to customers, both in person and over the phone. They are responsible for handling customer inquiries, providing accurate information, and resolving customer issues.

What is Customer Service Consultant Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Knowledge of customer service principles and practices
• Proficiency in Microsoft Office
• Ability to work in a fast-paced environment

What is Customer Service Consultant Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Service Consultant Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service processes and procedures

What is Customer Service Consultant Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience with customer service software, databases, and tools

What is Customer Service Consultant Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information to customers
• Resolve customer issues in a timely and efficient manner
• Follow up with customers to ensure satisfaction
• Maintain customer records and update