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Customer Service Consultant Jobs in Ontario

Managed Service Consultant Jobs
By Summit EHSQ Inc. At Oakville, Ontario, Canada
Exceptional client-service skills (relationship management, emotional maturity, service acumen)
Knowledge of Environmental, Health & Safety, or Quality Management Systems, considered a nice to have
Assist the Manager, Managed Services with special projects and client initiatives.
Provide strong administrative support to the managed services team including (but not limited to): Assist with client onboarding tasks/procedures, Timecard entry/tracking.
Manage support queue and provide initial response to tickets as per client Service Level Agreement.
At least 3+ years of project or administrative coordination experience within a client-facing, technology, or professional services environment.
Integrated Service Consultant Jobs
By Hamilton Health Sciences At Hamilton, Ontario, Canada
Minimum of 5 years experience in case management in working with clients across Mental, Physical, Behavioural and Developmental Health
Knowledge, skills and abilities required to support families in accessing services and navigating systems including children's residential facilities
Well-developed knowledge of community processes and services
Superior reporting and communication skills
Committed to continuing education and professional development
Undergraduate Degree: Social Work, Social Services, Sociology, Psychology

Are you looking for a rewarding career in customer service? Join our team as a Customer Service BDC Consultant and help us provide exceptional customer service to our clients! As a Customer Service BDC Consultant, you will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to our customers. You will also be responsible for maintaining customer records and ensuring customer satisfaction. If you are passionate about customer service and have excellent communication skills, this is the perfect job for you!

A Customer Service BDC Consultant is responsible for providing excellent customer service to customers, both in person and over the phone. They are responsible for handling customer inquiries, providing accurate information, and resolving customer issues.

What is Customer Service Consultant Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Knowledge of customer service principles and practices
• Proficiency in Microsoft Office
• Ability to work in a fast-paced environment

What is Customer Service Consultant Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment

What is Customer Service Consultant Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software, databases, and tools
• Knowledge of customer service processes and procedures

What is Customer Service Consultant Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience with customer service software, databases, and tools

What is Customer Service Consultant Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information to customers
• Resolve customer issues in a timely and efficient manner
• Follow up with customers to ensure satisfaction
• Maintain customer records and update