Customer Relations Manager - Courtenay Nissan
By Steve Marshall Group At Harrison Mills, British Columbia, Canada

COURTENAY NISSAN is looking for a Customer Relations Manager to join our team in our busy dealership. As part of our team, you will learn, grow and thrive as we support your career development. ...

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Demonstrated time management and organizational skills
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Customer Relations Manager - Courtenay Nissan
By Steve Marshall Group At Courtenay, British Columbia, Canada
Reaching out to clients via phone to gather and discuss personal information
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Occasional delivery or pick-up of vehicles
Proficient with computers, specifically CRM software
Sales and Customer Service: 2 years (preferred)
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Are you looking for an exciting opportunity to use your customer service skills and build relationships? We are looking for a Customer Relations Coordinator to join our team! You will be responsible for providing exceptional customer service and building relationships with our customers. If you are passionate about customer service and have a positive attitude, we want to hear from you!

Overview:

Customer Relations Coordinators are responsible for providing excellent customer service and building relationships with customers. They are the primary point of contact for customers and are responsible for resolving customer issues, providing information, and responding to customer inquiries.

Detailed Job Description:

Customer Relations Coordinators are responsible for providing excellent customer service and building relationships with customers. They are the primary point of contact for customers and are responsible for resolving customer issues, providing information, and responding to customer inquiries. They must be able to effectively communicate with customers, both verbally and in writing, and must be able to handle customer complaints in a professional manner. They must also be able to work independently and as part of a team.

What is Customer Relations Coordinator Job Skills Required?

• Excellent customer service skills
• Strong communication skills
• Ability to work independently and as part of a team
• Ability to handle customer complaints
• Knowledge of customer service principles and practices
• Ability to use computer systems and software
• Ability to multitask

What is Customer Relations Coordinator Job Qualifications?

• Bachelor’s degree in business, communications, or related field
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Customer Relations Coordinator Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relations management software
• Knowledge of customer service best practices

What is Customer Relations Coordinator Job Experience?

• Previous customer service experience
• Previous experience in customer relations

What is Customer Relations Coordinator Job Responsibilities?

• Respond to customer inquiries and complaints
• Provide information and assistance to customers
• Resolve customer issues in a timely manner
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide feedback to management
• Develop and maintain relationships with customers