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Customer Engagement Marketing Specialist Jobs

Customer Engagement Specialist: Immunology - Dermatology- Rheumatology
By Novartis At Moncton, New Brunswick, Canada
5-7 years proven experience in sales
Excellent interpersonal, organizational communication and presentation skills with a track record of working in a highly competitive environment
Knowledge of the healthcare system
Experience in dermatology, rheumatology or biologics, an asset
Sharp business acumen for taking care of and addressing issues & opportunities
English speaking is a must; French speaking is considered an asset.
Svp, Marketing & Customer Engagement
By Keynote Search At Ottawa, Ontario, Canada

Introduction Senators Sports & Entertainment brings world-class entertainment to the National Capital Region through premier events and a winning team on and off the ice. With a sustained ...

Executive Assistant, Marketing & Customer Experience And Strategy & Community Engagement
By BC Ferries At Victoria, British Columbia, Canada

EXECUTIVE ASSISTANT, MARKETING & CUSTOMER EXPERIENCE AND STRATEGY & COMMUNITY ENGAGEMENT

"We connect communities and customers to the people and places important in their lives”

Marketing And Customer Engagement Intern (12 Months)
By BMW Group At Toronto, Ontario, Canada
Minimum one year experience within Marketing, Communications, Financial Services or Sales.
Strong organizational and analytical skills
Strong knowledge in MS Office, particularly Excel and PowerPoint
Benefits of working at BMW Group Canada include
HTML development support (internal and external, email/Secure Message Centre)
Review brand/corporate identity, legal footers, links and copy alignment
Community Engagement/ Marketing Specialist
By Brokol App At Kelowna, British Columbia, Canada
5. Prioritize user experience and encourage app downloads and usage.
2. Excellent communication and interpersonal skills.
4. Creativity, design skills, and willingness to learn and take on new challenges.
1. Gain valuable experience in a startup environment.
3. Enhance your skills in marketing, community engagement, and sustainability.
1. Develop and implement comprehensive marketing strategies.
Principal Customer Engagement Sales Specialist - Canada
By Pegasystems At Toronto, Ontario, Canada
Comfortable dealing with senior executives in marketing, retention, customer experience, (digital) channels, data and analytics, customer value management.
Excellent communication skills with the ability to interact with both senior business and IT managers within large blue-chip organizations.
Bachelor’s Degree or equivalent work experience.
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Work and sell with Partners on opportunities.
Comfortable working in an entrepreneurial, high growth and pressurized environment
Customer Engagement Specialist Jobs
By Fatigue Science At Vancouver, British Columbia, Canada
Minimum 4+ years in mining operations or customer management experience with B2B customers, preferably supporting Enterprise Software, SaaS, or Technology products
Certification in change management considered an asset
Develop the change management and integration strategy collateral for use with customer implementations
Gather customer product feedback and work with product management to shape product roadmap development
SaaS Experience: SaaS industry experience in a B2B customer facing role (Customer Success Manager, Account Manager, Implementation Specialist) is welcome
Thirst for Knowledge: A curious and rapid learner who can “ramp-up quickly” on the nuances of complex industries
Customer Marketing Specialist Jobs
By TouchBistro At Toronto, Ontario, Canada
Grow the TouchBistro VIP Community membership while managing the end-to-end member experience
2+ years of marketing and lead generation experience and a 4-year university/college degree at a recognized institution
Exceptional creative and communication skills (verbal and written)
Nice to have – restaurant operation experience
Be forward-thinking to generate customer advocates and referrals utilizing all communication channels, including online and traditional marketing campaigns
Generate customer advocacy activities including product reviews, testimonials, etc.
Customer Marketing Specialist Jobs
By Seequent At Vancouver, British Columbia, Canada
3-5 years of marketing experience, preferably with some online community and event management.
Highly detail-oriented project management style, with follow-through skills your teammates can always count on.
Proven interpersonal and communication skills are complemented by a writing style that strikes the perfect balance between personable and professional.
Support with the development and implementation of customer marketing strategies to enhance product adoption, usage, customer engagement, retention and advocacy.
Drive Seequent’s Customer Community to build an engaging and fun customer-centric space to support product adoption and customer advocacy.
Help create and execute targeted marketing campaigns to specific customer segments based on customer behaviour, preferences, and lifecycle stages.
Marketing Engagement Specialist Jobs
By Xello At Greater Toronto Area, Canada
Event management and/or promotion experience
Experience working in SaaS or education technology industry
2+ years of experience working in a marketing, communications, or business environment
Strong written and verbal communication skills, including copywriting and writing for the web
Able to work both independently and as part of a team in a remote-first environment, particularly for project collaboration
Experience with Student Information Systems (SIS)
Customer Marketing Specialist Jobs
By Air Transat At Montréal-Ouest, Quebec, Canada
Understand the customer landscape, behavior and expectations to guide the evolution of the value proposition, customer strategy and experience design;
Create customer journey map to define the desired experience and develop them for priority customer segments;
Target customer experience best practices and benchmark in the airline industry;
2 years of relevant experience in marketing, customer experience;
Knowledge of Qualtrics (an asset);
Knowledge of CSAT and NPS indicators;
Customer Marketing Operations Specialist (Temporary 12 Months)
By Ivalua At Montreal, Quebec, Canada
B2B Marketing automation tool knowledge (Hubspot, Eloqua, Marketo), DemandBase, Highspot experience is a plus
Ability to build strong relationships with the Marketing Team (Global and Local), as well as the Customer Success Management organization.
Coordinate sales reference requests in collaboration with regional Customer Success Managers, Bid Desk and the Sales Team
Plan and execute virtual and in-person customer events in collaboration with regional Customer Success Managers
English language skills a must
Experience working on a variety of marketing campaigns from inception to completion is a plus

Are you a creative and innovative Customer Engagement Marketing Specialist looking to make a difference? We are looking for a passionate individual to join our team and help us create engaging customer experiences that drive loyalty and growth. If you have a knack for developing and executing successful marketing campaigns, then this is the job for you!

Overview:

A Customer Engagement Marketing Specialist is responsible for developing and executing marketing strategies to increase customer engagement and loyalty. They use a variety of tactics to build relationships with customers, such as email campaigns, social media campaigns, and other digital marketing tactics. They also analyze customer data to identify trends and opportunities for improvement.

How To Become an Customer Engagement Marketing Specialist:

To become a Customer Engagement Marketing Specialist, you should have a bachelor’s degree in marketing, business, or a related field. You should also have experience in customer service, digital marketing, and analytics. Additionally, you should have strong communication and problem-solving skills.

Customer Engagement Marketing Specialist Skills:

• Digital marketing
• Customer service
• Analytical skills
• Communication
• Problem-solving
• Project management
• Strategic planning
• Data analysis
• Creative thinking

What is Customer Engagement Marketing Specialist Knowledge?

• Knowledge of customer engagement strategies
• Knowledge of customer segmentation
• Knowledge of customer loyalty programs
• Knowledge of customer data analysis
• Knowledge of digital marketing tactics
• Knowledge of marketing automation
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer journey mapping

What is Customer Engagement Marketing Specialist Responsibilities?

• Develop and execute customer engagement strategies
• Analyze customer data to identify trends and opportunities for improvement
• Create and manage customer loyalty programs
• Develop customer segmentation strategies
• Design and implement digital marketing campaigns
• Monitor customer feedback and respond to inquiries
• Manage customer relationships using CRM systems
• Track customer engagement metrics

What is Customer Engagement Marketing Specialist Experience?

• Experience in customer service
• Experience in digital marketing
• Experience in analytics
• Experience in project management
• Experience in customer segmentation
• Experience in customer loyalty programs
• Experience in customer data analysis
• Experience in marketing automation
• Experience in customer relationship management (CRM) systems
• Experience in customer journey mapping

What is Customer Engagement Marketing Specialist Qualifications?

• Bachelor’s degree in marketing, business, or a related field
• Strong communication and problem-solving skills
• Ability to analyze customer data
• Ability to develop creative solutions
• Ability to work independently and in a team
• Ability to manage multiple projects simultaneously
• Knowledge of customer engagement strategies
• Knowledge of customer segmentation
• Knowledge of customer loyalty programs
• Knowledge of customer data analysis
• Knowledge of digital marketing tactics
• Knowledge of marketing automation
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer journey mapping

Customer Engagement Marketing Specialist Educations:

• Bachelor’s degree in marketing, business, or a related field
• Master’s degree in marketing, business, or a related field
• Professional certifications in digital marketing, customer service, or analytics
What tools help Customer Engagement Marketing Specialist work better?
• Customer Relationship Management (CRM) systems
• Email marketing software
• Social media management tools
• Analytics tools
• Project management software
• Customer journey mapping tools
• Digital marketing automation tools
Good tips to help Customer Engagement Marketing Specialist do more effectively?
• Develop a customer segmentation strategy to better target customers.
• Analyze customer data to identify trends and opportunities for improvement.
• Create customer loyalty programs to reward customers for their loyalty.
• Utilize digital marketing tactics to reach customers and build relationships.
• Monitor customer feedback and respond to inquiries quickly and effectively.
• Track customer engagement metrics to measure the success of campaigns.
• Develop creative solutions to engage customers and increase loyalty.
Common Customer Engagement Marketing Specialist interview questions?
• What experience do you have in customer service?
• How have you used digital marketing tactics to engage customers?
• What strategies have you used to analyze customer data?
• How have you used customer segmentation to target customers?
• What strategies have you used to create customer loyalty programs?
• What experience do you have with customer relationship management (CRM) systems?
• What experience do you have with customer journey mapping?
• How have you used marketing automation to increase customer engagement?