Register
Recruit Create CV

Customer Care Officer Jobs in Manitoba

Customer Care Coordinator Jobs
By TouchBistro At Toronto, Ontario, Canada
Partner with internal stakeholders to resolve customer issues (i.e. Hardware, Finance, Installation, Professional Services, Sales)
Proactively identify ways to enhance the customer experience and raise the bar on our high standards
You have 2+ years experience in a customer-facing role, ideally with a SaaS company
You have exceptional organizational, and communication skills
CRM (Salesforce) experience is an asset
Health, dental, and vision benefits
Customer Support Officer Jobs
By Connect2Hampshire At Winchester, Ontario, Canada

Customer Support Officer - Highways (Hampshire County Council)

-22 Months contract with an option for extension or a permanent position.About the role

Sales & Customer Care Manager
By Canlan Sports At Winnipeg, Manitoba, Canada

Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus ...

Customer Support Officer Jobs
By Resource Productivity and Recovery Authority At North York, Ontario, Canada
Other Knowledge, Skills, Abilities or Certifications
Post-secondary education or equivalent work experience
Understanding of baseline financial management considered an asset
· Maintains files and records in line with records management standards and processes
Two to four years’ experience in customer service is required
Regulatory compliance experience is considered an asset
Customer Care Associate Jobs
By Canlan Sports At North York, Ontario, Canada
Report repair and maintenance requirements to Operations department personnel Education:
Formal training in accounting, office procedures and customer service (preferred) Abilities, Attributes and Experience:
At least one year office and customer service experience
Demonstrated computer skills, notably in Microsoft Word and Excel
Provide service and information for walk-in customers, or by phone or e-mail
Answer incoming calls responding to inquiries or directing callers to the appropriate department
Director Customer Care Operations
By Enbridge At North York, Ontario, Canada
Proven track record to initiate, lead process management and implement large scale change amid shifting priorities.
Lead the development and implementation of a customer focused strategy that is consistent with providing industry leading customer experience.
Ensure service delivery that is in accordance with all legislative and regulatory requirements, including the Ontario Energy Board’s service quality requirements.
University degree in a related field with 15 years or more of leadership experience in business and/or related customer care field.
Strong critical thinking and problem-solving skills.
Demonstrated experience and understanding of working with Unionized partners and collective agreements.
Customer Care Rep Jobs
By JELD-WEN, Inc. At Manitoba, Canada
Assist Department Manager and team with departmental process improvements.
Must be an effective communicator, with strong verbal, written and listening skills. Must speak clearly and persuasively in all situations.
Must have proven problem-solving abilities and be solutions oriented.
Experience working with windows and doors is an asset.
Gather and assess information to make appropriate warranty determinations in a timely manner.
Process warranty requests according to standard operating procedures.
Customer Care/Tarion Coordinator
By Freed Corp. At Toronto, Ontario, Canada
Degree/diploma in Urban Planning, Real Estate, Construction Management or related discipline.
3 years’ progressive related experience in a high volume or fast paced environment is required.
Experience with new home warranty and service or other relevant experience in the residential building industry.
Highly organized, detail/task-oriented, and ability to manage competing priorities.
Exceptional communication skills required, verbal and written.
Excellent relationship building skills and ability to maintain a positive attitude.

Are you looking for an exciting opportunity to make a difference in customer service? We are looking for a Customer Care Officer to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and support. If you have a passion for customer service and a desire to help people, this is the perfect job for you!

Overview:

A Customer Care Officer is responsible for providing excellent customer service to customers. They are the first point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, and providing information about products and services. They must be knowledgeable about the company’s products and services and be able to provide accurate and timely information to customers. They must also be able to handle difficult customer situations in a professional manner.

How To Become an Customer Care Officer:

To become a Customer Care Officer, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or a related field. Additionally, you will need to have excellent communication and interpersonal skills, as well as the ability to think quickly and problem solve.

Customer Care Officer Skills:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to think quickly and problem solve
• Knowledge of the company’s products and services
• Ability to handle difficult customer situations
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks

What is Customer Care Officer Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service standards and procedures
• Knowledge of customer service software and systems
• Knowledge of customer service policies and procedures
• Knowledge of customer service regulations and laws
• Knowledge of customer service best practices

What is Customer Care Officer Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate and timely information about products and services
• Resolve customer complaints in a professional manner
• Maintain customer records and update customer information
• Monitor customer feedback and provide feedback to management
• Follow up with customers to ensure satisfaction

What is Customer Care Officer Experience?

• Previous experience in customer service or a related field
• Experience in using customer service software and systems
• Experience in resolving customer complaints
• Experience in providing accurate and timely information
• Experience in following up with customers

What is Customer Care Officer Qualifications?

• High school diploma or equivalent
• Certification in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
• Knowledge of customer service policies and procedures

Customer Care Officer Education:

• High school diploma or equivalent
• Certification in customer service or a related field
• Bachelor’s degree in business, marketing, or a related field
• Master’s degree in business, marketing, or a related field
What tools help Customer Care Officer work better?
• Customer service software: Customer service software can help Customer Care Officers manage customer inquiries, complaints, and feedback more efficiently.
• Knowledge base: A knowledge base can help Customer Care Officers quickly access information about products and services, as well as customer service policies and procedures.
• Live chat: Live chat can help Customer Care Officers respond to customer inquiries and complaints in real-time.
Good tips to help Customer Care Officer do more effectively?
• Listen carefully to customers: Customer Care Officers should always listen carefully to customers and make sure they understand their needs and concerns.
• Be patient and understanding: Customer Care Officers should always be patient and understanding when dealing with customers.
• Follow up with customers: Customer Care Officers should always follow up with customers to ensure their satisfaction.
• Stay up to date on products and services: Customer Care Officers should always stay up to date on the company’s products and services.
Common Customer Care Officer interview questions?
• What experience do you have in customer service?
• How do you handle difficult customer situations?
• What do you think makes a good customer service experience?
• How do you stay up to date on products and services?
• What do you think are the most important qualities for a Customer Care Officer?