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Customer Care Administrator Jobs

Customer Care Administrator Jobs
By Adi Development Group At Burlington, Ontario, Canada
Updates Tarion portals for CCP data management and changes
We focus on continuously developing our team through education reimbursements and professional development offerings
Manage homeowner Masterfile and Customer Care homeowner data base.
Continuously improve the customer service experience to retain and maintain customer loyalty and exceed expectations at every turn, share ideas
1+ years of experience working in administration
Have strong administrative and inter/intrapersonal skills
Customer Support Administrator Jobs
By Deep Trekker Inc. At Kitchener, Ontario, Canada
Assisting with reporting and data entry on product issues, documentation requirements and updates, feature requests and department performance.
Manage support tickets and repairs from creation to completion with constant customer outreach and updates.
2+ years experience in a customer-facing role.
1+ years experience providing technical or mechanical support.
1+ years experience with invoicing and or using ERP/CRM tools.
RRSP benefits with a company match up to 5%
Customer Care Supervisor Jobs
By HostPapa At Burlington, Ontario, Canada
Act as the first level of management for a team of up to 20 direct reports consisting of front line agents
Achieve team performance objectives by directing/coaching, monitoring and appraising job results and manage performance when needed
Proven experience as a contact center supervisor or similar supervisory position
Experience in customer service for technology clients is essential
Tech savvy with experience in relevant software and tools like ticketing systems and communication (phone, chat) platforms
Knowledge of performance evaluation procedures
Vp Customer Care Jobs
By Hays At Calgary, Alberta, Canada
Ten years of progressive senior management experience (Executive level preferred)
Knowledge of electric utility regulations in the province of Ontario as it relates to customer care management.
Superior customer relationship management skills
Strong influence, negotiation, stakeholder management and engagement skills
Fifteen years’ experience in customer care/customer service operations and/or utility operations, finance, accounting or related experience.
Manages divisional safety, performance, attendance, talent acquisition, development, succession and engagement in accordance with organizational systems and programs.
Customer Administrator Jobs
By Firma At Toronto, Ontario, Canada
Efficiency and exceptional time management skills.
Data entry (Wire Information, New Account Set-Ups, Pad/Credit Facility Requests, LEI’s, Leads).
Maintain current and up to date knowledge of internal policies, procedures and processes.
Gain knowledge of and remain up to date on relevant legislation.
2 years previous customer service experience, preferably in the Financial Services sector.
Computer skills, including using email and phone systems.
Customer Care Jobs
By Prairie Naturals At Coquitlam, British Columbia, Canada
Assist sales management in conveying customer needs to account managers & team
Ability to provide a high degree of major account management and control
A skilled negotiator with a knack for identifying the solutions that best address customer’s needs and articulating the value.
Knowledgeable about vitamin and herbal supplements
Strong interpersonal, written and verbal communication skills
Conduct inside sales activities, including prospecting and developing opportunities, closing sales and taking orders
Receptionist - Customer Care
By Best Buy Canada At Vancouver, British Columbia, Canada
Assist customers and collaborate on solutions to deliver world class customer experiences
3-4 years of experience in high volume reception on a multi-line switchboard
1+ years of Microsoft Office Suite experience
Flexible health benefits and wellness program
Training programs to build new and transferable skills
Pleasantly and professionally greet visitors and connect them with the correct employee
East Customer Care Generalist
By Gordon Food Service At Milton, Ontario, Canada
Must have excellent attention to detail, time management and organizational skills.
Must have good customer service and time management skills.
Knowledge / Skills / Abilities
Supports Recalls Communication Management, as needed.
Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
Maintain current knowledge of business processes within divisions and distribution centers to assist District Sales Representatives and customers
Office Administrator/Customer Care
By Spotless Uniform Ltd. At Prince George, British Columbia, Canada
Salary: To commensurate with experience.
Benefits: Dental care, Disability insurance, Extended health care, Life insurance, Vision care
· Receiving calls, emails from customers and completing account changes,
· Answering questions and forwarding requests to appropriate team members,
· Creating daily route paperwork,
· Professional communication with suppliers and vendors,
Customer Care Lead Jobs
By Browns Shoes Inc. At Greater Montreal Metropolitan Area, Canada
Previous management experience is mandatory.
Manage and share several daily, weekly, and monthly reports internally.
Excellent written and spoken communication skills.
2 years minimum of experience with contact center and/or customer service.
Lead and assist a team of 25+ team members - consisting of Full time and Part time agents.
Handle any customer escalations from team.
Director Customer Care Operations
By Enbridge At North York, Ontario, Canada
Proven track record to initiate, lead process management and implement large scale change amid shifting priorities.
Lead the development and implementation of a customer focused strategy that is consistent with providing industry leading customer experience.
Ensure service delivery that is in accordance with all legislative and regulatory requirements, including the Ontario Energy Board’s service quality requirements.
University degree in a related field with 15 years or more of leadership experience in business and/or related customer care field.
Strong critical thinking and problem-solving skills.
Demonstrated experience and understanding of working with Unionized partners and collective agreements.

Are you looking for a job that offers great customer service and a chance to make a difference? We are looking for a Customer Care Administrator to join our team! You will be responsible for providing excellent customer service and support to our customers. If you are passionate about customer service and have a positive attitude, then this is the job for you!

An Customer Care Administrator is responsible for providing customer service and support to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing technical assistance. They must have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. To become an Customer Care Administrator, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or a related field. Additionally, you may need to have knowledge of customer service software and other computer programs. The skills required for an Customer Care Administrator include excellent communication, problem-solving, and customer service skills. You should also have the ability to work in a fast-paced environment and be able to handle multiple tasks at once. Additionally, you should have knowledge of customer service software and other computer programs. The knowledge required for an Customer Care Administrator includes customer service principles, customer service software, and other computer programs. You should also have knowledge of customer service policies and procedures. Additionally, you should have knowledge of customer service best practices and industry standards. The responsibilities of an Customer Care Administrator include responding to customer inquiries, resolving customer complaints, and providing technical assistance. They must also be able to provide accurate and timely information to customers. Additionally, they must be able to maintain customer records and ensure customer satisfaction. The experience required for an Customer Care Administrator includes customer service experience or a related field. Additionally, you may need to have experience in customer service software and other computer programs. The qualifications required for an Customer Care Administrator include a high school diploma or equivalent. You may also need to have some experience in customer service or a related field. Additionally, you may need to have knowledge of customer service software and other computer programs. The education required for an Customer Care Administrator includes a high school diploma or equivalent. You may also need to have some experience in customer service or a related field. Additionally, you may need to have knowledge of customer service software and other computer programs. Tools that help Customer Care Administrators work better include customer service software, customer relationship management (CRM) software, and customer service tracking software. Additionally, Customer Care Administrators should have access to customer service best practices and industry standards. Good tips to help Customer Care Administrators do more effectively include staying organized, staying up to date on customer service best practices and industry standards, and staying in contact with customers. Additionally, Customer Care Administrators should be proactive in responding to customer inquiries and resolving customer complaints.

Common Customer Care Administrator interview questions include:

• What experience do you have in customer service?
• How do you handle customer complaints?
• What customer service software are you familiar with?
• How do you stay up to date on customer service best practices and industry standards?
• What strategies do you use to ensure customer satisfaction?