Register
Recruit Create CV

Cloud Support Technician Jobs

Cloud Production Support Jobs
By Capgemini At Toronto, Ontario, Canada
Manage applications hosted on OpenShift Cloud foundry.
Engineering Develop SRE solutions monitoring and alerting machine learning anomaly detection self healing and reliability testing.
Simplifies development by building repeatable solutions to manual tasks.
Enable SRE components during migration of applications to OCP.
Maintain technology currency Tech stack, CF2, MS SQL, Maria DB, Dynatrace, ELK, Splunk, Ansible.
Job Title: Cloud Production Support
Cloud Support Engineer Jobs
By Canonical At Mississauga, Ontario, Canada
Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
Excellent verbal and written communication skills in English.
Hands-on experience supporting Linux systems including 2 or more of:
Fully remote working environment - we've been working remotely since 2004!
Investigate issues reported by customers by researching and escalating issues
Cloud Data Support Engineer
By Persistent Systems At Canada
2 years SQL developer experience. DBA considered
SQL Server Data Warehouse / Azure Synapse or experience in RDMS or equivalent MPP cloud based databases
Developer Experience: Python, Scala, R
TSQL, PL/SQL, Kusto (Azure Data Explorer)
ETL Tool or equivalent such as Azure Data Factory, SQL Server Integration Services
Strong background in network connectivity (Network +, CCNA preferred
Junior Cloud Support Analyst
By Charger Logistics Inc. At Brampton, Ontario, Canada
Provide first-line support for cloud computing infrastructure issues, including troubleshooting, incident management, and resolution.
Basic knowledge of networking concepts (TCP/IP, DNS, VPN, etc.) and virtualization technologies is required.
Must be Familiar with cloud service providers (e.g., Amazon Web Services, Microsoft Azure, Google Cloud Platform) and their respective offerings.
Excellent problem-solving and analytical skills, with the ability to troubleshoot technical issues and propose effective solutions is a must.
Strong communication and interpersonal skills, with the ability to collaborate effectively with team members and end-users.
Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
Cloud Support Engineer Jobs
By KTek Resourcing At Calgary, Alberta, Canada
Knowledge on ITSM and must be aware of Incident, Change & Problem management processes
Education qualification: B. Tech, BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college
Cloud Solutions L2 Engineer with experience in Cloud solutions, coordinate with clients the details of the solution.
Has expertise in Azure Public Cloud provider technologies and can embed these capabilities into existing or new cloud-based infrastructure solutions.
5-8 years of Industry experience with min.
5-8 Years of experience in handling Hybrid Datacenter Operations for global clients.
Cloud Support Engineer Jobs
By KTek Resourcing At Toronto, Ontario, Canada
Knowledge on ITSM and must be aware of Incident, Change & Problem management processes
Education qualification: B. Tech, BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college
Cloud Solutions L2 Engineer with experience in Cloud solutions, coordinate with clients the details of the solution.
Has expertise in Azure Public Cloud provider technologies and can embed these capabilities into existing or new cloud-based infrastructure solutions.
5-8 years of Industry experience with min.
5-8 Years of experience in handling Hybrid Datacenter Operations for global clients.
Cloud Support Engineer Jobs
By Amazon Web Services (AWS) At Vancouver, British Columbia, Canada
Experience in Cloud/Distributed computing technology including large scale server fleet management and/or Hadoop environment management
Leverage your extensive customer support experience to provide feedback to internal teams on how to improve
You will be provided both self-paced and instructor-led training that help you develop the skills required to be
Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience
3+ years of distributed systems experience
Knowledge of filesystem, block and object storage.
Java Cloud Support Analyst
By Tekshapers At Toronto, Ontario, Canada
• Must have good knowledge on CICD pipeline management, secret management and deployment lifecycle
• Must have good knowledge on RHEL Operating systems fundamentals
• Must have hands on knowledge on Azure (AKS) & AWS (EKS) infra maintenance and troubleshooting
• Must have hands on knowledge on Dynatrace, ELK , Splunk and Datadog
• Must be proficient in troubleshooting Java Server side & Angular Frontend applications
• Have to build dynamic dashboards on Dynatrace to enable proactive monitoring
Cloud Support Engineer, 7312 - Staging
By Amazon Web Services (AWS) At Ontario, Canada
Experience in Cloud/Distributed computing technology including large scale server fleet management and/or Hadoop environment management
Leverage your extensive customer support experience to provide feedback to internal teams on how to improve
You will be provided both self-paced and instructor-led training that help you develop the skills required to be
1+ years of software development, or 1+ years of technical support experience
Experience troubleshooting and debugging technical systems
Experience in programming and/or managing full application stacks from the OS up to custom applications
Cloud Support Engineer Jobs
By 8tech Ltd At Ontario, Canada
Provide proactive guidance and recommendations to customers on Azure architecture, performance optimization, security, and cost management.
Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).
Experience in troubleshooting and resolving customer issues in a technical support or similar role.
Azure certifications, such as Azure Administrator Associate or Azure Solutions Architect, are a plus
Participate in on-call rotations and contribute to the continuous improvement of support processes and tools.
Proficiency in scripting and automation using PowerShell, Azure CLI, or other relevant tools.
Workstation Support Technician Jobs
By Canadian Bank Note Company, Limited At Greater Ottawa Metropolitan Area, Canada
Strong technical experience supporting Windows 10 operating system platforms and mass scale patch management.
Manage, maintain and evolve our workstation OS configuration baseline to meet changing security, support, and user community configuration requirements.
Manage workstation asset inventory records.
Provide technical support services; both remotely and/or at deskside, as necessary, providing formal and informal end-user training as required.
Manage all support requests in accordance with their assessed severity, service level agreements and turnaround targets.
Empower our user community through evangelizing and demonstrating how our IT technologies can empower their business processes and requirements.
Head Of Cloud Enterprise Support
By Atlassian At Canada
Build strong relationships with customers who have deep technical knowledge and a wide range of experience using our products
You will lead the Cloud support strategy improving the experience, scaling the team, creating/improving processes
You will oversee the support experience for our Enterprise Cloud customers ensuring it is best in class
At least 15 years of experience leading a global technical team at scale
Experience creating and running a support strategy
Hiring experience, resource planning expertise, and proven success in implementation of professional development programs growing leaders and individual contributors
Ingénieur Support Technique - Cloud/Technical Support Engineer - Cloud
By Ericsson At Montreal, Quebec, Canada
Initiate and lead Crisis Management process during network or country wide outages
Show leadership while driving technical and management bridge
Participate with different levels of Regional, Global Support management in post event analysis
Bachelor’s degree in Engineering or Computer Science or equivalent technical experience
Minimum of 2-4 years of engineering experience in Telecommunication Technologies such as Packet Core, Radio, Cloud, IMS, VoLTE, etc.
Background in Customer Support Services, associated tools and has a level of customer service skills necessary to handle diverse customer reactions

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Cloud Support Technician to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving customer issues related to cloud-based services. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview Cloud Support Technician is responsible for providing technical support to customers using cloud-based services. They troubleshoot and resolve customer issues related to cloud-based services, such as cloud storage, cloud computing, and cloud-based applications. They also provide technical guidance and advice to customers on how to use cloud-based services. Detailed Job Description The Cloud Support Technician is responsible for providing technical support to customers using cloud-based services. They troubleshoot and resolve customer issues related to cloud-based services, such as cloud storage, cloud computing, and cloud-based applications. They also provide technical guidance and advice to customers on how to use cloud-based services. The Cloud Support Technician is also responsible for monitoring customer usage of cloud-based services, and providing feedback to customers on their usage. Job Skills Required
• Knowledge of cloud-based services, such as cloud storage, cloud computing, and cloud-based applications
• Ability to troubleshoot and resolve customer issues related to cloud-based services
• Ability to provide technical guidance and advice to customers on how to use cloud-based services
• Ability to monitor customer usage of cloud-based services
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a customer service or technical support role
• Knowledge of cloud-based services, such as cloud storage, cloud computing, and cloud-based applications
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
Job Knowledge
• Knowledge of cloud-based services, such as cloud storage, cloud computing, and cloud-based applications
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of computer hardware and software
Job Experience
• Previous experience in a customer service or technical support role
• Previous experience with cloud-based services
• Previous experience in a customer-facing role
Job Responsibilities
• Troubleshoot and resolve customer issues related to cloud-based services
• Provide technical guidance and advice to customers on how to use cloud-based services
• Monitor customer usage of cloud-based services
• Provide feedback to customers on their usage
• Respond to