Assistant Store Manager, Penningtons - Willowcreek Centre
By Reitmans Canada Ltée/Ltd At Peterborough, Ontario, Canada
Help recruit, manage, develop and train top talent who are sales, customer, and fashion-focused
Maintain an effective and open line of communication with Store Manager and District Manager
You have at least 1 year of leadership and or supervisory experience in a customer experience based environment.
Able to multitask in a fast paced environment while also being committed to creating an amazing customer experience
A competitive benefits package (Full Time Employees Only)
Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement
Assistant Store Manager, Homesense, Riocan Colossus Centre
By TJX Canada – Winners, Marshalls, HomeSense At Woodbridge, Ontario, Canada
Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching
Benefits that take effect your first day
For a closer look into the Assistant Store Manager role, click HERE
Post-secondary education is preferred; minimum high school education required
Patricia discovered POSITIVITY working at TJX you’ll
Dedicated training and on-the-job resources to enhance your development
Assistant Manager ( Rideau Centre)
By OAK + FORT At Ottawa, Ontario, Canada
Participate in execution of floor management
If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team
Meet minimum sales requirements based on store volume
Provide exceptional client experience by executing OAK+FORT Sales Culture
Be a brand ambassador by keeping up with new arrivals, product knowledge, and
Manage time and priorities effectively
Assistant Manager - The Centre Mall
By Bootlegger At Saskatoon, Saskatchewan, Canada

ASSISTANT STORE MANAGER*Saskatoon, Saskatchewan – The Centre Mall – Ricki’s/BootleggerBootlegger and Ricki’s are seeking an experienced retail leader to join our team as an Assistant Store Manager. ...

Assistant General Manager | Enercare Centre
By Oak View Group At Toronto, Ontario, Canada
Minimum 5 years management experience in food-related or concessions industry.
Assists in the overall effective management of all of the food and beverage operations.
Develops an effective management team.
Author, review and amend policies & procedures, as requested by the General Manager.
Author and amend contracts; authorize terms as directed by the General Manager.
Directs and assists managers in preparing and attaining future goals.
Assistant Store Manager - Reitmans Woodgrove Centre
By Reitmans Canada Ltée/Ltd At Nanaimo, British Columbia, Canada
Help recruit, manage, develop and train top talent who are sales, customer, and fashion-focused
Maintain an effective and open line of communication with Store Manager and District Manager
You have at least 1 to 2 years of leadership and or supervisory experience in a customer experience based environment.
Able to multitask in a fast paced environment while also being committed to creating an amazing customer experience
A competitive benefits package (Full Time Employees Only)
Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement
Assistant Manager - (Mayfair Shopping Centre)
By OAK + FORT At Victoria, British Columbia, Canada
Participate in execution of floor management
If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team
Meet minimum sales requirements based on store volume
Provide exceptional client experience by executing OAK+FORT Sales Culture
Be a brand ambassador by keeping up with new arrivals, product knowledge, and
Manage time and priorities effectively
Assistant Service Manager Jobs
By Guelph Toyota At Guelph, Ontario, Canada

Come join our Guelph Toyota team of professionals. Guelph Toyota is looking to hire a full-time Asst. Service Manager to join our team. This is a unique opportunity for the right individual. If you ...

Assistant Store Manager, Penningtons, Crossroads Centre
By Reitmans Canada Ltée/Ltd At London, Ontario, Canada
Help recruit, manage, develop and train top talent who are sales, customer, and fashion-focused
Maintain an effective and open line of communication with Store Manager and District Manager
You have at least 1 year of leadership and or supervisory experience in a customer experience based environment.
Able to multitask in a fast paced environment while also being committed to creating an amazing customer experience
A competitive benefits package (Full Time Employees Only)
Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement
Assistant Store Manager, Penningtons - Westridge Power Centre
By Reitmans Canada Ltée/Ltd At Vaughan, Ontario, Canada
Help recruit, manage, develop and train top talent who are sales, customer, and fashion-focused
Maintain an effective and open line of communication with Store Manager and District Manager
You have at least 1 year of leadership and or supervisory experience in a customer experience based environment.
Able to multitask in a fast paced environment while also being committed to creating an amazing customer experience
A competitive benefits package (Full Time Employees Only)
Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement
Assistant Store Manager, Rw&Co. - St. Vital Centre
By Reitmans Canada Ltée/Ltd At Winnipeg, Manitoba, Canada
Help recruit, manage, develop and train top talent who are sales, customer, and fashion-focused
Maintain an effective and open line of communication with Store Manager and District Manager
You have at least 1 to 2 years of leadership and or supervisory experience in a customer experience based environment.
Able to multitask in a fast paced environment while also being committed to creating an amazing customer experience
A competitive benefits package (Full Time Employees Only)
Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement
Assistant Store Manager, Penningtons - Riocan Warden Centre
By Reitmans Canada Ltée/Ltd At Toronto, Ontario, Canada
Help recruit, manage, develop and train top talent who are sales, customer, and fashion-focused
Maintain an effective and open line of communication with Store Manager and District Manager
You have at least 1 year of leadership and or supervisory experience in a customer experience based environment.
Able to multitask in a fast paced environment while also being committed to creating an amazing customer experience
A competitive benefits package (Full Time Employees Only)
Additional benefits include monthly bonus potential, opportunities for advancement and tuition reimbursement
Assistant Store Manager Bramalea City Centre
By Claire's At Brampton, Ontario, Canada
Minimum one year retail management experience
Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
Excellent verbal/written communication and organizational skills
Sound understanding of mathematics and strong reading comprehension skills
Sales and profit: Driving and achieving retail store targets
Customer service: delivering the finest level of customer service
Assistant Service Manager (Southtown Hyundai)
By Go Auto At Edmonton, Alberta, Canada
Management comes second nature! Managing service techs, detailers, service advisors and more is your idea of a great day
At least 4 years of experience as a high performing Service Advisor
Ford experience is a HUGE asset
Health & Dental – Benefits, benefits, benefits! You’ll receive comprehensive benefits such as health care, dental and a health spending account
CSI is your jam - EVERYONE gives you a perfect score
Mentorship, development and motivation and three hats you wear proudly
Retail Assistant Manager-Cornwall Centre
By Bath & Body Works At Regina, Saskatchewan, Canada
Prior sales management experience preferred
Consistently lead the focus on delivering emotionally engaging customer experiences while implementing sales strategies
Prior experience in leading teams in a customer-based sales environment
Attract, hire, develop, inspire, and retain top talent
Teach, coach, and train to improve the success and selling potential of all associates
Effectively and fairly lead and drive high-performance of all associates
Assistant Store Manager, Mayfair Shopping Centre
By Saje Natural Wellness At Victoria, British Columbia, Canada
Engage, develop and retain Team Members by leveraging their expertise and unique skillsets
Partner with the Store Manager to create annual and quarterly strategic plans to support growth of the business
Display strong business acumen and analytical skills in order to growth the store business
Ensure Team Members are equipped with the product knowledge they need to make intentional recommendations for Community Members
Uphold presentation standards, and assess and action merchandising opportunities in order to elevate the in-store experience
Cultivate an environment of excellent community member service, sharing our awesome products and spreading wellness through the in-store experience
Assistant Manager, Operations | Centre Eaton De Montreal Pop Up
By lululemon At Montreal, Quebec, Canada
Experience: 1 year retail or sales specific management experience
Support sell-through management by ensuring accuracy of inventory counts and coordinating labor hours to efficiently receive product deliveries.
Implement the Store Manager’s Operations vision for the store and cascade to team members.
Plan and prepare weekly team member schedule according to labor requirements, availability, and budget considerations.
Collaborate with team members to ensure an optimal guest experience that values guests’ time and supports store operations.
Leadership role indirectly responsible for subset of store employees as delegated by Store Manager
Assistant Store Manager - Cataraqui Centre
By Claire's At Kingston, Ontario, Canada
Minimum one year retail management experience
Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
Excellent verbal/written communication and organizational skills
Sound understanding of mathematics and strong reading comprehension skills
Sales and profit: Driving and achieving retail store targets
Customer service: delivering the finest level of customer service
Service Centre Manager Jobs
By Belron Canada inc At Abbotsford, British Columbia, Canada
3 years of management and/or leadership experience preferred. That coupled with sales experience would be a bonus!
Hands-on experience with vehicles is an asset, but not required.
Our comprehensive benefits and pension package starts on your first day of employment.
We are a growing organization where opportunities for advancement, training, and skill-development are always coming up.
Adding value to the customer and identifying opportunities to boost your store’s revenue.
You show an interest in your team and focus on helping extraordinary people grow.
Assistant Manager - ( Pacific Centre)
By OAK + FORT At Vancouver, British Columbia, Canada
Participate in execution of floor management
If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team
Meet minimum sales requirements based on store volume
Provide exceptional client experience by executing OAK+FORT Sales Culture
Be a brand ambassador by keeping up with new arrivals, product knowledge, and
Manage time and priorities effectively

Are you looking for a challenging and rewarding role as an Assistant Service Centre Manager? We are looking for an experienced leader to join our team and help us provide exceptional customer service to our clients. You will be responsible for managing the day-to-day operations of the service centre, ensuring customer satisfaction, and developing strategies to increase efficiency and profitability. If you have the drive and ambition to succeed, this could be the perfect opportunity for you!

Overview:

An Assistant Service Centre Manager is responsible for providing support to the Service Centre Manager in the day-to-day operations of the service centre. They are responsible for ensuring that customer service is of the highest quality and that customer satisfaction is maintained. They also manage the staff, ensuring that they are properly trained and motivated to perform their duties.

How To Become an Assistant Service Centre Manager:

To become an Assistant Service Centre Manager, you will need to have a minimum of a bachelor’s degree in business or a related field. You will also need to have experience in customer service and management. Additionally, you should have excellent communication and organizational skills.

Assistant Service Centre Manager Skills:

• Excellent customer service skills
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks
• Excellent communication skills
• Ability to work independently and as part of a team
• Knowledge of customer service software and systems
• Knowledge of service centre operations
• Knowledge of industry regulations and standards

What is Assistant Service Centre Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of service centre operations and procedures
• Knowledge of industry regulations and standards
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service metrics and KPIs

What is Assistant Service Centre Manager Responsibilities?

• Manage the day-to-day operations of the service centre
• Ensure customer service is of the highest quality
• Ensure customer satisfaction is maintained
• Manage staff, ensuring they are properly trained and motivated
• Monitor customer service metrics and KPIs
• Develop and implement customer service policies and procedures
• Monitor customer service software and systems
• Respond to customer inquiries and complaints
• Monitor customer feedback and provide feedback to the Service Centre Manager

What is Assistant Service Centre Manager Experience?

• Previous experience in customer service
• Previous experience in a management role
• Previous experience in a service centre environment
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service metrics and KPIs

What is Assistant Service Centre Manager Qualifications?

• Bachelor’s degree in business or a related field
• Experience in customer service and management
• Excellent communication and organizational skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team

Assistant Service Centre Manager Education:

• Bachelor’s degree in business or a related field
• Courses in customer service, management, and operations
• Courses in customer service software and systems
• Courses in customer service best practices
• Courses in customer service metrics and KPIs

Tools to Help Assistant Service Centre Manager Work Better:

• Customer service software and systems
• Customer service metrics and KPIs
• Customer feedback systems
• Project management software
• Time management software
• Communication tools

Good Tips to Help Assistant Service Centre Manager Do More Effectively:

• Develop and implement customer service policies and procedures
• Monitor customer service metrics and KPIs
• Monitor customer feedback and provide feedback to the Service Centre Manager
• Ensure customer service is of the highest quality
• Ensure customer satisfaction is maintained
• Manage staff, ensuring they are properly trained and motivated

Common Assistant Service Centre Manager Interview Questions:

• What experience do you have in customer service and management?
• What customer service software and systems are you familiar with?
• How do you ensure customer service is of the highest quality?
• How do you ensure customer satisfaction is maintained?
• How do you manage staff, ensuring they are properly trained and motivated?
• What customer service metrics and KPIs do you monitor?