Warehouse Coordinator (Customer Service Representative)

Mandate:

Reporting to the Warehouse Supervisor, the Warehouse Coordinator (Customer Service Representative) will act as the primary contact for assigned customer accounts in the Warehouse. The Warehouse Coordinator will support warehouse operations by providing timely and efficient service to all customer inquiries.

Additional responsibilities include, but are not limited to:

• Schedule inbound freight carriers
• Receive and process customer orders in a Bonded Warehouse
• Coordinate unloaded containers daily with internal & external lumping teams

Requirements:

• Previous customer service experience within a 3PL warehouse environment
• Shift flexibility; varied work schedule
• High school diploma or equivalent
• Must be proficient in Microsoft Word, Excel, and WMS (Warehouse Management System)
• Bondable (Criminal check is required - able to acquire and maintain Federal Security Clearance in good standing)

What You Offer:

• Ability to adapt and work efficiently in a fast-paced environment
• Excellent attention to detail, problem solving and follow-up
• Motivated individual who works well in a team and also independently
• Strong organizational skills

What We Offer:

• Competitive compensation
• Employee recognition and appreciation program
• Comprehensive health and dental care
• Equal opportunity employer
• Balance between work and home life
• Referral bonus
• Development opportunity with paid training