Tele-Care Office Assistant (Northern Health)

Position Summary

Northern Health is looking for an experienced, highly efficient, and self-directed temporary part time Assistant to support the Primary and Community Care department.

In accordance with Northern Health's vision of an idealized system of services where people and their families receive primary care services in Primary Care Homes supported by interprofessional teams, the Tele-Care Office Assistant (TOA) functions as a member of the Tele-Care interprofessional team.

As an integral member of the team, the Tele-Care Office Assistant works to support providers and the Tele-Care Interprofessional Team in the delivery of safe, efficient, and quality Primary Services through the use of virtual support services. The Tele-Care Office Assistant provides both operational and administrative support at the virtual Tele-Care clinic setting in accordance with Northern Health policies and procedures.

Shift Rotation/Hours of work: Days, Evenings, 09:45 to 20:00, 12:00 to 22:15 (Rotating)

Prince George has a population of 89,490 (2021) local residents and is a service centre for approximately 320,000. Prince George has all the amenities of a larger city mixed with the charm and friendliness of a smaller town. Check out Prince George for more information on what this community has to offer.

What Northern Health has to offer you!

• Financial Support for Moving Expenses is available for eligible positions
• Three weeks vacation with one year of continuous service
• Employee referral program
• Employer-paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
• "Loan Forgiveness Programs" are offered through the Federal and BC Government for eligible professions.

Qualfications

• Or an equivalent combination of education, training and experience.
• Clinical background
• Graduation from an Office Assistant Course from an accredited Community College plus two years recent, related experience in a health care setting.
• Grade 12.

Skills And Abilities

• Awareness of clinical and clinic process.
• Ability to work in a manner that is in compliance with staff and patient safety practices, policies and procedures.
• Ability to work as an effective member of an integrated administrative team.
• Ability to operate related equipment.
• Ability to type 40 WPM.
• Attention to detail and ability to follow specific processes.
• Demonstrated MOIS experience.
• Demonstrated proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems.
• Demonstrated knowledge of Medical Terminology.
• Physical ability to perform the duties of the position.
• Ability to communicate effectively using both written and verbal communication.
• Demonstrated ability to work effectively with others in a fast-paced virtual health care environment.
• Ability to use a high degree of tact and diplomacy in working with others.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to follow detailed instruction.

Who We Are

Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community-based health care for a population of 300,000.

Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.

There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.

Value