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Technical Specialist, Onobarding Jobs

Company

Ntirety

Address Vancouver, British Columbia, Canada
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-09-16
Posted at 8 months ago
Job Description
COMPANY OVERVIEW:


With over two decades of successfully operating, managing, and securing private, public, and hybrid cloud environments, Ntirety has led enterprises across industries through the volatile early days of data hosting into the world of 24x7 managed security with our premier Compliant Security solutions. Through cost effective and scalable solutions tailored to business-specific needs, Ntirety eliminates gaps in both security posture and compliance documentation by delivering solutions that cover the entire application, the entire compliance and security process, the entire time.


When it comes to a cybersecurity crisis, the question is not if, but when it will happen – that’s why Ntirety’s mission to provide proactive compliant security is crucial in today’s business landscape. No matter what role or department you work in, being a part of Ntirety means supporting all of our different teams to help keep our clients protected and updated on the latest in cybersecurity.


Join the team at the forefront of this mission-critical industry. For more information about Ntirety, please visit www.ntirety.com.


POSITION PURPOSE:


The Technical Specialist is the technical resource to complete onboarding activities. As the technical resource of the team this individual will be responsible for an array of customer projects, complex onboarding activities, and coordinate & execute customer-facing projects that are necessary for the business to complete.


The Technical Specialist is responsible for all technical portions of the project. This individual will be performing the technical work or provide appropriate information to the SME team to complete their work in a timely fashion. They will need to assist and coordinate the completion of any closed won opportunity.


ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:


  • Partner cross-functionally with Customer Success, Sales, Product, Support, NetOps and other teams to deliver according to established project timelines
  • Along with SMEs, participate and gather details in scoping calls for potential projects
  • Documents operational runbooks and other pertinent information that is required to provide day-to-day support of our customers new/ upgraded environments
  • Ensure that all projects meet or exceed customer expectations
  • Lead the technical planning and technical implementation of onboarding
  • Performs basic and complex provisioning tasks


Requirements


DESIRED MINIMUM QUALIFICATIONS:


  • Advanced firewall administration and troubleshooting
  • Ability to work independently or as a team to approach problems creatively and resolve them in an effective and timely manner
  • Proficient with virtual environments such as VMware, AWS Azure, and GCP
  • Advanced public cloud administration
  • Assist in creating technical solutions for Dedicated Server clients such as upgrade and migration plans
  • Bachelor’s degree or equivalent work experience
  • Strong interpersonal and organizational skills
  • Excellent verbal and written communication and problem-solving skills are required
  • Advanced server administration on Windows and Linux systems
  • Minimum of 5 years of professional server administration
  • Expert knowledge of Internet and networking technologies
  • Advanced load balancer configuration and troubleshooting


PREFERRED SKILLS:


  • Solutions Architect – Professional
  • Cloud Architect – Professional
  • RedHat Certified Systems Administrator
  • Solutions Architect – Professional
  • Google
  • Linux
  • VMWare
  • Microsoft
  • Zerto
  • AWS
  • Azure
  • VEEAM


Benefits


Ntirety is an Equal Employment Opportunity / Affirmative Action Employer (EEO/AA).


Ntirety offers a competitive salary and benefits including Paid Time Off, FREE Medical to Employees, Dental, retirement plan with 401(k) match, and much more. If you are interested in joining a profitable, growing, and dynamic company, we want to hear from you! Ntirety is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, or any other classification protected by Federal, State or local law.


Ntirety thanks all candidates for their interest; however, only shortlisted candidates will be contacted.