Technical Service Rep Marine And Protective Coatings

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

The Technical Service Representative (TSR) provides a differential marketing advantage for AkzoNobel by delivering technical services to all customers within an assigned area. They support the sales team by conducting technical reviews, product trials and providing consultative services to customers, distributors, and prospects. They also provide both technical analysis, process analysis, and recommendations where appropriate.

Remuneration

• Pension Plan
• 3 weeks’ vacation + 5 personal/Sick days + company determined floater days.
• Vehicle Allowance of $800/monthly + KM reimbursement
• Benefits including Drug, Medical, Life Insurance, Paramedical (including massage) an more.
• Annual base Salary of $75,000.00 to $85,000.00
• Employee Assistance Program
• 15% Bonus based on personal and corporate performance.

Key Accountabilities

• Participates in the selling process by assisting with product trials.
• Monitor customers/applicators in the proper application of coatings and paint systems in accordance with company specifications.
• Assist customers on best coating and painting application practices.
• When conditions are identified not within company specifications or application guidelines, advise the customer and or applicator and their immediate supervisor to acquire resolution. When conditions are not resolved to meet specification document accordingly with exception report.
• Generate and maintain accurate records and applications reports of company products. This includes day to day environmental conditions as well as surface preparation and relevant coating application information.
• Troubleshoot customer application issues.
• Attends scheduled inspections; verify specification and standard adherence, perform quality checks of surface preparation, and the application steps in the painting process.

Job Placement

This position involves approximately 50% to 60% travel to customer sites in the province of Quebec. The ideal Candidate would live in the Quebec City area. In this commercial role, the job holder will work remotely from a specified territory and are not required to report to a designated AkzoNobel site. The successful candidate will help support all of Quebec

Job Requirements

• Must be able to pass Security Clearance per the Canadian government’s "Controlled Goods Program Security Assessment"
• Good computer skills, well versed in Microsoft Office (Word and Excel) and is computer litterate enough to navigate user friendly web-based programs.
• Knows coating application, techniques, and parameters for Marine Coatings (3 to 5 years preferred)
• AMPP, NACE II, Frosio Inspector III or equivalent
• Must have previous experience working in a Shipyard.
• Bilingualism French & English; Read, Spoken and Written
• Approximately 50-60% travel required. Must be able to travel to the USA if required.

Physical Requirements

• Reaching, Handling, Fingering, and/or Feeling: (Reaching – extending the hand(s) and arm(s) in any direction). (Handling – seizing, holding, grasping, turning, or otherwise
• Handling). (Feeling – perceiving attributes of objects such as size, shape, temperature, or texture by means of receptors in skin, particularly those of fingertips).
• A. Acuity, far – clarity of vision at 20 feet or more.
• B. Acuity, near – clarity of vision at 20 inches or less.
• F. Color Vision – ability to identify and distinguish colors.
• Seeing: The ability to perceive the nature of objects by the eye. The important aspects of vision are:
• Rest on knee or knees). (Crouching – bending body downward and forward by bending legs and spine). (Crawling – moving about on hands and knees or hands and feet). May
• Working with hand or hands (fingering not involved)). (Fingering – picking, pinching, or otherwise working with fingers primarily (rather than with whole hand or arm as in
• E. Accommodation – adjustment of lens of eye to bring an object into sharp focus. This item is especially important when doing near-point work at varying distances from eye.
• Stooping, Kneeling, Crouching and/or Crawling: (Stooping – bending body downward and forward by bending spine at waist). (Kneeling – bending legs at knees to come to
• C. Depth Perception – three-dimensional vision. Ability to judge distance and space relationships so as to see objects where and as they actually are.
• Ascending, Descending and/or Balancing: (ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms).
• Balancing – maintaining body equilibrium to prevent falling when walking, standing, crouching, or running on narrow, slippery, or erratically moving surfaces).
• D. Field of Vision – area that can be seen up and down or to right or left while eyes are fixed on a given point.
• Need to crawl into/out of confined spaces.

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 30303