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Technical Lead, Workplace Jobs
Company | Softchoice |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-06-15 |
Posted at | 1 year ago |
Why you’ll love Softchoice:
- Mentorship – The Technical Leader will invest in and be accountable for the growth and development of his/her peers and their skills that enable the successful deployment of service offerings, including delivery engineers and consultants as well as managed services engineers and consultants.
- Delivery excellence – The Technical Leader will help design the Collaboration and Employee Experience services we take to market through development of service delivery standards and reference architectures. They play a key role in the building and launching of new services as well as enhancing existing services and delivery standards. This includes testing and deployment of delivery automation, toolsets, and reference methodologies.
- Growth – The Technical Leader will have a shared responsibility for the growth of the overall practice and will demonstrate this by supporting delivery activities, training, creation of hands-on labs as well as marketing event content creation and delivery.
- Thought leadership – The Technical Leader will bring a combination of hands-on experience, expert-level accreditation and a demonstrable passion for Cisco and Microsoft Collaboration, Productivity and Employee Experience products and services. In this role, you will be called upon to provide unique insights based on experience with an eye toward new and evolving Softchoice Workplace services. This includes driving awareness within the technical teams at Softchoice of Workplace services and best in class reference methodologies to drive successful business outcomes. The Technical Leader will also conduct delivery trainings and technical events for customers focused on productivity, Teams collaboration, voice, productivity, employee experience and adoption concepts supported by best-in-class reference methodologies to drive successful business outcomes.
- Must possess experience in Cisco and Microsoft Collaboration, Productivity and Employee Experience Platforms with a focus on cloud collaboration and productivity technologies.
- Excellent verbal and written communication skills.
- 10+ years of relevant experience in IT engineering, IT administration, consulting, professional services and/or software engineering.
- Service/Product development knowledge or experience.
- Comfortable presenting technically challenging topics in front of large groups of people.
- Minimum Education – Bachelor's Degree or equivalent experience.
- Demonstrable experience configuring and implementing Collaboration, Productivity and Employee Experience Platforms.
- 3+ years of direct customer-facing experience or project management abilities.
- Vendor certifications are an asset!
- Creative and strategic thinker with strong presentation skills.
- Consulting and/or Delivery experience a plus.
- Ability to communicate effectively with various customers, possess an understanding of curating content, adapting presentation decks, and presenting to both business and technical stakeholders.
- Project Coordination and/or project management skills.
- We offer hybrid and remote working opportunities.
- Comprehensive benefits from day one of employment.
- We offer meaningful work and opportunities for career growth.
- We offer an opportunity to build and grow a career in the technology industry.
- We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.
- Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
- Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 17 consecutive years.
- Softchoice has been certified as a Great Place to Work in the United States for several years.
- We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.
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