Technical Consultant - Architectural

About Graitec Group
Founded in 1986, Graitec is a global leading Building Information Modeling (BIM) provider helping its architectural, engineering, construction, and manufacturing customers to CREATE, SIMULATE, FABRICATE all the data of their projects.
The company is driving growth through 3 highly complementary activities:

• Services since Graitec is providing training, consulting, and support on top of the products with a consistent focus on customer satisfaction.
• Value Added Reseller of Autodesk solutions
• Software Editor of a suite of products complementary to Autodesk solutions for the construction industry

About The Team Hiring
Experts & Talents from all over the world.
Our team is made of more than 700 outstanding talents, distributed across our 50 offices in 14 different countries, enabling us to meet our customer needs around the globe.
The team is known for its accountability, agility, and customer centricity as well as its ambition for both business growth & impactful innovations with more than 25% of our team in Research & Development.
Strengthening our international leadership position.

• Our ambition is to double our business in the coming few years as we just did in the last 4 years thanks to both organic growth & acquisition. This is why we are investing heavily on our upcoming transformation & reinforcing ongoing our teams globally.
• We are honored to serve more than 270,000 customers worldwide thanks to our technologies and we are one of the largest Autodesk Partner worldwide. Thanks to its organic growth and numerous acquisitions in Europe and North America, Graitec is experiencing exponential international growth: $300 million in revenue.

Overview
The position of the Technical Consultant is a senior role that covers several areas within the business. These include presales, post-sales, and project support. Presales will include working with our customers to ensure they have the best solution for them. This will include the demonstration of the products and developing a training plan for a successful implementation.
Post-sales will include training at all levels, from fundamentals through to project delivery/support. Part of the role will be to work with the salesperson to build a training plan that will complement the individual’s needs. Post-sales include also any work to help the client and that is not a training per definition. Any support, coaching, and consulting falls in this category.
Key Responsibilities
Training Services Including:

• Conducting post-Training Course customer reviews
• Preparing and delivering Bespoke Training Courses to clients in-house or on-site
• Assisting with Training administration duties e.g., Customer Evaluations, Courseware, Training Certificates
• Delivering Autodesk Authorized Training Courses to clients in-house or on-site

Consulting Services Including

• Project managing the implementation of Autodesk projects and/or BIM Level 2 implementation
• Working with the customer on high level project-based consultancy
• Implementing software and supporting products into a business

Pre-Sales Support Including

• Providing practical demonstrations of the use of architectural/Construction specific software related to client needs
• Delivering presentations on architectural/Construction specific software at customer meetings and events
• Providing technical assistance to sales staff during the pre-sales stage of client negotiations
• Advising clients on issues relating to the choice and use of appropriate software, including specification of appropriate system platforms.

Post-Sales Support Including

• Liaising with suppliers where necessary to research and identify solutions to client issues
• Advising clients on technical issues relating to the implementation and use of their design software
• On the job project, related consultancy services

General Company Duties Including

• Researching and providing technical advice to company management on new product opportunities
• Assisting the Sales and Marketing staff with business development matters
• Working with the R&D team – regular feedback on the Graitec products

We are looking for talents that will enjoy, live, and accelerate our culture.
At Graitec, we work together locally & globally with an Entrepreneurial mindset.
As entrepreneurs, we are focused on achieving our vision and do not easily get distracted along the way. Webelieve in our products and servicesand that we are on a path tosolving a real problem for our target customers & the overall industry.
Weare thoughtful on our investments and lead ethically to maximize the company opportunity. To better understand them, wewant to represent the diversity of our customers around the globe & we are breaking our own siloes to better serve them.
Role
To make this culture a reality, we rally our teams around shared cultural attributes we expect the full team to role model to realize our mission

• The way we behave: Ambition, Engagement, One Graitec, Positive Energy
• The way we work: Growth, Agility, Innovation and Responsibility

Responsibilities

• Extensive experience in using Architectural/Construction Software and supporting products.
• A good understanding of a BIM project including coordination tasks
• A good understanding of the construction industry

Nice To Have

• Experience on Revit
• BIM Level 2 certification or previously worked as a BIM Manager
• Diploma in Architecture or Architectural technology or equivalent
• Experience on BIM 360 or ACC DOCS/Coordinate/Design
• Experience on Navisworks

Qualifications

• Excellent interpersonal skills, including face-to-face, telephone and written communication skills
• Professionalism, personal integrity, and reliability
• A recognized construction qualification and/or a recognized Autodesk professional exam
• Initiative and enthusiasm guided by mature sense of judgement
• A positive ‘hands-on’ work ethic and high team spirit
• A full driving license as this role will require occasional traveling

Interview Process

• Screening with peer of hiring manager or key stakeholder to the role
• Screening with Eric, hiring manager
• Final interview
• Screening / get to know discussion with John, Talent Acquisition Partner