Support Assistant Jobs

We're looking for an experienced Support Assistant to join our OHS Investigations department to provide administrative and clerical assistance.
If you can assist with administrative tasks and are a detail-oriented self-starter, we want to hear from you. In this role, you'll support the OHS Investigations department with a variety of administrative duties while working collaboratively with a close-knit team.
How you'll make a difference: You'll help ensure B.C. workers go home safely at the end of their workday.
This is a temporary vacancy of approximately 8 months of duration.Where you'll work
At WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.
In this role, you'll work primarily from your B.C. home and occasionally in our Richmond office, as the business needs come up.

• Record and distribute information from hotline calls
• Access and maintain databases and procedure manuals
• Prepare and organize various correspondence, reports, written submissions, presentations, and documents of a legal nature that often include technical industry terminology
• Assist officers with inspection order reviews, incident investigation reports and penalty matters by gathering materials and information, reviewing files for completion, identifying discrepancies, and communicating with appropriate parties to complete files
• Provide administrative support to the department
• Undertake word processing and document editing

We're Looking For People Who Can

• Reference and apply policies, procedures, and guidelines in making decisions and solving problems
• Plan, coordinate, prioritize, and organize a diverse, high-volume workload to effectively multi-task and meet deadlines and changing demands while maintaining accuracy and timeliness
• Use initiative to assist, orient, monitor, and act as a resource to individuals in a team environment
• Understand and respond to stakeholders' needs in order to provide exemplary customer service
• Clearly communicate and document detailed information, both orally and in writing, to a variety of audiences

Your background and experience

• A minimum of two years of administrative support experience in an office environment
• Proficient use of Microsoft Word and Excel
• A minimum of grade 12 education

We'll consider equivalent combinations of education and experience.
Important to know
Before we can finalize any offer of employment, you must:

• Confirm you're legally entitled to work in Canada

WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.
Who We Are
At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.
What's it like to work at WorkSafeBC?
It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.
Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.
Learn more: Discover who we are .
Our Benefits
As a member of our team, you'll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes:

• Extra 4% of your salary in lieu of benefits and 4% in lieu of vacation from the day you start

Learn more: Find out what we offer .
Want to apply?

• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.