Superintendent, Paramedic Operations - 2 Positions

Superintendent, Paramedic Services - 2 Positions

Health Services - Paramedic Services

Status: Regular Full Time

Salary Range: $96,785 - $120,979 per annum, plus comprehensive benefits

Work mode: Onsite

Location: 1600 Bovaird Dr E, Brampton, ON

Hours of work: 42 hours per week

Peel Regional Paramedic Services are recognized leaders in pre-hospital care, innovation and research. Each year we respond to over 140,000 calls bringing advanced medical knowledge and interventions to the road and into the homes of Peel's residents.

Are you a people leader who strives to coach, develop and support a high-performing team of paramedics? Do you pride yourself on building strong relationships and building competency in others?

Interested? This may be the opportunity for you… .

Reporting to the assigned Commander, we are seeking a Superintendent to lead, guide, and coach our growing service of Primary and Advanced Care paramedics.

What You Will Do In This Leadership Role

• Utilize data, (performance metrics) to aid in decision-making, communicate with staff and achieve goals of the program
• Make recommendations for improvements to the deployment plan
• Excellent supervisory skills will be utilized to manage day to day employee relations in a unionized setting, training and motivating your team, reviewing and processing paperwork, conducting vehicle and site inspections as well as investigations
• Working with the management team, the union representatives and Paramedics you will participate in committees and initiatives to promote a respectful working environment, foster effective communication and inspire the delivery of high quality service and teamwork with a focus on a consistent approach
• Listen and act upon system feedback suggestions from Paramedics
• Participate in divisional initiatives to improve paramedic on-time performance by monitoring response times, staffing levels, and out-of-service time delays
• You will be called upon to act as scene commander during an emergency and/or disaster with a medical focus; working with police, fire and other allied agencies within Peel Regional boundaries and at the request of other Paramedic services outside Peel
• Expert working knowledge of all applicable legislative requirements, policies and procedures by the Ministry of Health and Long Term Care, Ambulance Act, and the Occupational Health and Safety Act by conducting and participating in audits, best practice and other corporate initiatives
• Communicate with the Central Ambulance Communications Center (CACC) on all vehicle movements due to maintenance or service
• A collaborative approach to people management will be vital to the success of this role, this will involve mentorship, coaching and fostering a collective team approach in order to achieve optimal employee performance and satisfaction in addition to enhancing the overall Strategic Plan for Paramedic Services

What The Role Requires

• Provincial Certification and AEMCA (Advanced Emergency Medical Care Attendant qualifications as an Advanced Care or Primary Care Paramedic) in conjunction with Base Hospital Certification to perform delegated medical acts as a Primary or Advanced Care Paramedic
• A valid Class "F" Drivers Licence as required under Provincial law and meet all requirements of the Ambulance Act and Regulations
• Five (5) years paramedic field experience
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
• Supervisory experience in either an acting or full-time role within a unionized environment
• An Ambulance and Emergency Care/Paramedic Diploma

Skills/Abilities

• Open and effective communication style (written + verbal), ability to communicate in a clear and professional manner with both the public and internal staff
• Strong leadership capabilities and competencies that foster a collaborative working style to coach and lead a growing team
• Ability to communicate and encourage change that supports best practices in Paramedicine and Operations

Perks @ Peel and why you will love working for us:

• 3 Paid personal days and floating holidays
• Annual performance review and merit increases based on performance
• Flexible hours supporting your wellness and wellbeing
• Accrue Vacation on a monthly basis, up to 3 weeks per annum
• Automatic enrolment into OMERS pension plan
• Access to tuition reimbursement and learning and development resources
• Comprehensive Health, Dental, Vision benefit plan including psycholgocial health (effective start date)
• Supportive leadership and a culture of respect and inclusion

Interview: Our recruitment process will be completed with video conference technology.

You may have seen or heard Peel Region’s presence in the media surrounding the announcement and legislation passed by the Ford government regarding the structure of our municipal government. At Peel Region, we value being open and transparent with our community, and want to ensure you are informed and up to date. Regardless of governance models that support the residents of Peel, skilled and qualified talent is, and will be, needed to deliver services to the community that we serve. Peel Region remains committed to working with all partners, providing information to inform decisions. For additional information and latest updates about the governance announcement, please visit our News Release webpage.

If this opportunity matches your qualifications and experience, please apply on-line.

As part of the Region’s ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,500 strong and s ince 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Additional Information

The Region of Peel is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

The Region of Peel is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact [email protected] .

Please be advised, the Region of Peel uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.