Student Services Representative Jobs

Position Description
The successful incumbent, reporting to the Associate Director of Student Services, is responsible for carrying out general clerical and reception duties in support of the Student Service Centre; providing a range of registrarial services to all campus students (past, current, and potential); collecting and reconciling tuition and ancillary fees; and ensuring the integrity of student records.
Qualifications
Education and Experience:
A minimum of a one-year certificate in Office Administration, Business, or equivalent.
A minimum of two years of experience in a computerized office environment, utilizing exceptional customer service skills, professional behaviour, and problem-solving abilities. Proficiency in computer applications required — spreadsheet, word processing (MS Office Suite), email (Outlook), internet. Experience working with a web-based customer information system (such as PeopleSoft) will be considered an asset.
Other Required Qualifications:

• Team Player
• Demonstrate good judgement, professional conduct, and integrity of performance with absolute respect for confidentiality
• Flexible, taking initiative, and accepting responsibility
• Tactful and diplomatic

Physical/Work Environment Essential Requirements:
Computerized office environment. Sitting, walking, standing, bending. Some light lifting of office supplies or materials may be required. The successful incumbent must have the ability to report to the work location.
Salary & Terms

• Posted Date: July 4, 2023
• Hours per week: 35
• Closing Date: July 10, 2023
• Support Group: Pay Band D
• Start Rate: $24.62/hour

Documents

• Job Duties & Responsibilities

How to Prepare your Application for Submission: You will be able to attach only one document to your application. To prepare your application: Combine your cover letter and resume as one document. Save your document in .PDF, .doc, or .docx format using Last Name, First Name as your naming convention. Click on the Apply Here link and complete the application form. Attach your cover letter/resume document to the application form.
THIS IS A FULL-TIME TERM BARGAINING UNIT POSITION
This competition will be processed in accordance with College policy, the Academic and Support Staff Collective Agreements. In addition to comparing candidates’ qualifications and experience to the listed technical skills, education, work experience, and personal characteristics (values, attitudes, motivation, and performance), the seniority of Bargaining Unit members will be considered. If the search extends beyond the Bargaining Unit, consideration will be given to accumulated service with the College.
St. Lawrence College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity. St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at [email protected]. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact [email protected] and our Human Resources Consultants will address your requests for accommodation confidentially.