Sr Training/Education Specialist - Pt Contract

Careers that Change Lives
!

Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us and engineer your career!

The Senior Training and Education Specialist is a customer-facing full-time position responsible for driving novel Education and Training programs for Medical/Academic Professionals, Sales and Marketing Associates on diagnostic, procedures, to increase technologyandproductadoptiontoimprovepatientoutcomes.Internallytheprimaryfocus is the enhance and develop sales performance of the affiliate through implementation and execution of sales/marketing learning and development. There is also a strong focus to engage HCPs participating in Medtronic-sponsored programs in a robust educational dialogue regarding the Company’s product(s) & therapeutic areas offocus.

A day in the life.

• HCPs
• Associationpartners
• Ensures training program(s) meets company and customerobjectives.
• MarketingAssociates
• Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of trainingaids.
• May utilize trainers with technicalexpertise.
• Ensures training program(s) meets company and customerobjectives.
• ResponsibleforreportingcomplaintsandAdverseDrugReactions(ADR)
• Maintains communication with customers to ensure effectiveness oftraining.
• Plans, develops, and coordinates in-house product training programs for field support personnel andcustomers.
• SalesAssociates
• Continuouslyreviseslessonplanstomeetnewtrainingrequirementsandtokeeptechnical information up todate.
• Formulates and executes training and education programs, including objective setting, curriculum and material development, instruction methodology and key success measurement indicatorsfor:

Internal:

• Maintains communication with customers to ensure effectiveness oftraining
• Manage sales training function and efforts for the Business segments, to increase sales performance and enhance sales forcecompetency.
• Provides leadership and support to the Sales and Marketing team members with focus on current and future clinical initiatives to ensure an outstanding patient onboarding experience and successful productlaunches.
• Maintains communication with customers to ensure effectiveness oftraining
• Manage sales training function and efforts for the Business segments, to increase sales performance and enhance sales forcecompetency
• Obtains information needed to prepare training programs; Plan, develop, coordinate and monitor training programs; determines methodology; and executetraining

External:

• Adheretoeducationandtrainingcomplianceandmonitoringprocessesandstandards.
• Creates, reviews and updates standard operating procedures and work instructions as required.
• Collaborates with internal partners as required for programs, projects or individual situations,includingClinicalResearch,Marketing,Legal,Regulatory,Sales,etc.
• Continues HCP contact to ensure ongoing needs are understood and that team and program development are aligned with thoseneeds.

Must Haves.

• Advanceddegree with Minimum of 2 years of relevant experience, with advanceddegree
• Bachelor’s degree with Minimum of 4 years of relevant experience, with bachelor’s degreeor;
• Proveneffectivenessinplanning,coordinatingwithandreportingactivitiestoOperations Head
• Proven communication, listening and motivationalskills
• Ability to demonstrate impact and success achieved as an educator in measurably improving performance and compliance to target operating and/or servicestandards
• Skilled Presenter- Experience training big groups ofpeople.
• Experience in digital trainingplatforms
• Available to travel in and out of thecountry
• E-learning
• An effective education coach at the frontline advisorlevel

Nice to have.

• Experienceinextractingkeylearning’sfromtrainingandqualitywork,turningtheminto
• Experience as an educator with significant experience working in MedicalDevice technology and providing training to HCPs and SalesAssociates

recommendations on best practice, and communicating up to management

• Experience with MS Office suite (Word, Excel, Outlook,PowerPoint)
• Abilitytoeffectivelycooperatewithmultiplestakeholdersandbalancecompetingpriorities

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

About Medtronic:

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader — that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process