Sr. Account Executive, Enterprise

Sr. Account Executive, Enterprise page is loaded Sr. Account Executive, Enterprise Apply locations New York, NY San Francisco, California time type Full time posted on Posted 30+ Days Ago job requisition id 1018178

We’re looking for an experienced Sr. Account Executive (Enterprise) who will manage one of our largest portfolios of merchant partners representing $50M to $100M in annual revenue. The Sr. Account Executive will be accountable for a superior level of service and strategic partnership driven by both revenue retention and expansion of Enterprise accounts. The Sr. Account Executive will bring a highly proficient level of performance marketing knowledge to developing strategic plans that fulfill both internal and client objectives, including achieving revenue and marketing goals.
Key Responsibilities

• Represent the company at industry and company events/conferences.
• As required, provide collections support to the Financial Analyst/Accounting Teams, and facilitate communication between Rakuten.com and clients about technical issues
• Lead customer strategy initiatives within your portfolio of merchants: ensure client satisfaction is regularly measured, issues are addressed, and the broader team is tasked with continual improvement.
• Work with all levels of the organization as needed to drive client success during execution: Account Managers, Revenue Planning & Analysis, Executives, Marketing, Business Development, Business Intelligence, Member Services, Product, etc.
• Coach and train Account Managers as necessary.
• Hold regular in-person business reviews (monthly, quarterly, semi-annual) with each client. Draw on input and experience of the company’s leadership as needed.
• Review and understand key performance metrics for merchant partners, and communicate to the broader team
• Drive revenue growth within set of identified Enterprise merchant partners according to semi-annual targets while ensuring profitability of deals.

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be a passionate presenter, with the ability to generate new strategic ideas, and inspire the teams (internal and client) to push the envelope to drive results.
• History of fostering strategic relationships with key decision makers to generate additional revenue and enhance/advance relationships with partners.
• Have expert ability to analyze and understand deal structures. Must be able to forecast results, put together proposals and presentations, track results and understand trends, and analyze and present results.
• Must have experience producing and delivering educated pitches on complex products, the ability to coordinate cross-functional resources to support a pitch
• Must show a proven understanding of key products. Must have the ability to clearly articulate the value proposition, concepts, and capabilities or products.

QUALIFICATION REQUIREMENTS (Degree, Certifications, Years Of Experience)

• At least 8-10 years of relevant strategic selling.
• Bachelor’s degree in related field.

At the time of posting, Rakuten expects the base salary for this role will be between $121,392-$148,000.00. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
About Us
Rakuten Americas' 20+ businesses span e-commerce, digital content, communications and data analytics, bringing the joy of discovery to millions of members around the world. We’ve brought together a unique set of internet services that are changing the way retailers and marketers do business. With businesses such as Rakuten Advertising, Rakuten Rewards and Rakuten Kobo, we can offer marketers the platform and data intelligence to reach consumers at the moment they want to make a purchase. Headquartered in Silicon Valley, our North American businesses provide a customer-centric ecosystem that challenges limits and empowers people, markets and society through innovation. Forbes has recognized Rakuten as one of the world's “Most Innovative Companies” for the past six years. Our team enjoys all the benefits of the tech industry with a family atmosphere that respects different views and nurtures careers. We have the vision and global opportunities to make amazing things happen. In Japanese, Rakuten means “optimism.” It means we believe in the future. It’s an understanding that, with the right mindset, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, happier future for everyone.
Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit www.rakuten.com .
The Consolidated Appropriations Act’s Transparency in Coverage Rules require group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for Rakuten’s Aetna benefit plan are provided in the link below.
Aetna Transparency in Coverage: Machine-Readable Files | Rakuten