Sport Attendant Jobs

Position Type: Auxiliary (10-36 hours per week)

Department: Community Sport

Posting Closing Date: June 11, 2023

Anticipated Start Date: June 26, 2023

The Sport Attendant (SA) works in a team environment to ensure patrons have an outstanding and welcoming experience while at the Richmond Olympic Oval. Ensuring patron safety, activity level equipment set up and cleanliness, and customer experience remain paramount in providing sport and event delivery. Attendants require a sound background and interest in recreation, sports and events. A strong attention to detail to facilitate effective sport programming and events within the facility.

Examples Of Work

• Ensuring the safety of members, visitors, staff, and property by following Oval policies and procedures and ensuring they are maintained amongst all members and staff
• Maintaining daily scheduling and administrative duties through PerfectMind, MindBodyOnline, and MS Office softwares
• Assisting in instruction of sport programs and coverage throughout the facility as required
• Preparing the facility and equipment required for programming, rentals, events, and activities
• Conducting inspections, cleaning, and maintenance duties on various sport equipment
• Maintaining a neat, clean, and organized environment, throughout the Activity Level and equipment storage rooms
• Attending staff meetings, education seminars, and events as required
• Communicating, providing effective customer service, and offering assistance to Oval and Activity Level (courts, ice, track, and other zones) patrons
• Effectively maintaining, facilitating, and opening/closing Sport operations on the Activity Level according to Facility schedule

Maintaining Regular Attendance, Punctuality And Reliability Qualifications

• Ability to work independently and in a team environment
• Excellent interpersonal skills with the ability to effectively resolve client questions and issues in a respectful manner
• Successful completion of Grade 12
• Must be able to complete a successful Criminal Record Check
• Ability to lift up to 50 lbs
• Demonstrated ability to create genuine customer service interactions
• Completion of SafeSport Training, Understanding the Rule of Two, and Commit to Kids: Foundational Information courses
• Valid Standard First Aid and AED Certificate
• Knowledgeable experience with PerfectMind and Mindbody Online software is an asset

Availability Requirements: Sunday to Saturday 7:30AM-11:30PM

Must be available to work a minimum of two weekdays and one weekend day per week, including evenings and weekends

Compensation range: $17.27-$20.73 plus 12% in lieu of benefits (hourly rate is based on qualifications and experience)

Perks: Our workplace culture embraces People, Excellence, Leadership, Team, and Innovation.

• Opportunity to work in various auxiliary positions at the Richmond Olympic Oval to grow your knowledge and experience.
• Access to 20,000sq ft fitness center with top-class facilities, over 100 pieces of strength and cardio equipment, climbing and speed wall, unlimited fitness classes, Olympic-sized ice rinks, and the Richmond Olympic Experience (ROX) museum (restrictions may apply).
• Collaborative team environment.

The Richmond Olympic Oval is an equal opportunity employer and welcomes applications from all groups. This includes women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity. We also recognize unique styles, perspectives, beliefs, and creativity that support a diverse, respectful, inclusive, and collaborative work environment.

If you believe this is the role for you, you are personable, have a great attitude, are passionate about delivering exceptional customer service and have a genuine interest in contributing to the greater good of our company and our community, we want to hear from you!