Site Reliability Engineer (Remote Canada)

Why We Need You:
We are looking for an experienced Site Reliability Engineer to join Uptime.com and help us build reliable, robust software solutions for our customers. As a Site Reliability Engineer, you will be responsible for monitoring system performance, troubleshooting technical issues, deploying code changes, and collaborating with other teams to ensure the best possible customer experience.
The ideal candidate should have extensive experience in cloud infrastructure, distributed systems engineering, scripting and automation tools such as Docker containers and Kubernetes clusters. Additionally, you should possess the skills needed to manage service outages and ensure system availability by writing scalable software solutions.
What You Will Do:

• Design and assist in the setup and maintenance of application monitoring and alerting
• Document game-day scenarios and test these scenarios
• Develop and support automation that allows for continuous testing of software created by the team
• Develop strategies for resolving performance issues and identify areas of improvement
• Deploy releases of applications and services in collaboration with developers
• Participate in on-call duty rotation
• Troubleshoot production outages and implement fault tolerance solutions
• Assist in designing and deploying HA/DR architecture for mission critical workloads
• Collaborate with other teams to ensure optimal performance of system and dependent resources
• Manage monitoring tools like Grafana and Prometheus including deploying and optimizing their usage
• Maintain documentation related to system operation procedures
• Monitor system health metrics to proactively identify potential bottlenecks or errors

Requirements
What You Will Need:

• Expertise in Linux server administration and scripting languages (Python)
• Be comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets.
• Good communicator and able to clearly articulate complex issues and technologies.
• Bachelor's degree in Computer Science or relevant field preferred
• Knowledge of containerization technologies like Docker & Kubernetes
• Familiarity with configuration management tools
• Experience in defensive coding practices and patterns for high-availability.
• Excellent problem solving skills & strong collaboration abilities
• Proficient in a modern scripting language like GO or Python
• Deep understanding of modern microservices based architectures and operations
• 5+ years of experience in SRE/DevOps roles

Benefits
How we will support your growth and success:

• Paid Time Off (Vacation, Sick & Public Holidays)
• Discover the exciting world of monitoring, observability, and SRE while becoming an advocate and drive innovation in the industry.
• Health Care Plan (Medical, Dental & Vision)
• Professional development opportunities to further skills and knowledge
• Training & Development
• Family Leave (Maternity, Paternity)
• A supportive team of passionate and dedicated individuals all focused on building the best monitoring service in the world.
• Work From Home
• Partner with executives, leadership and cross-functional organization including engineering, marketing and business operations.