Server Technician - Calgary

We Believe in Better!
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!
Learn more about Unisys and our key solution offerings: Unisys, Stealth™, CloudForte®, InteliServe™
What success looks like in this role:

• Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
• Tests and certifies PCs, networks, servers and client approved applications
• Provides follow-up on problems or escalation.
• Installs and maintains PCs and associated software, networks, servers and peripherals
• May Provides Support for Enterprise Products
• Supports network products from operational and maintenance perspectives
• Performs disk replacement on enterprise storage products
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Performs installs, moves, adds and changes as required
• Insures customer satisfaction throughout the service delivery transaction.
• Provides maintenance and support on legacy products
• Provides support for software, hardware and networking support for desktops, laptops and servers

You will be successful in this role if you have:

• Troubleshooting software and hardware problems
• 6 months to 1-year hands on technical experience
• Excellent analytical and client communication skills
• High school degree required
• Client and/or governmental clearance may be required
• Police or criminal background verification may be required
• Knowledgeable in servers, Microsoft/Linux/Unix applications, network protocol, internetworking, configuration, and possess advanced PC support capability.