Senior Software Developer, Customer Success

Overview

DNAstack is looking for an experienced, full-stack software developer for our Customer Success Team. Here, you will work within a team of Solutions Engineers to deliver custom solutions and deployments of our data sharing and access software. You will be interfacing with some of the leading experts in genomic research and having an impact in research areas such as infectious disease, cancer, and neurodevelopmental disorders. You can expect to tackle a variety of challenging problems, and to deploy and manage robust, secure, and scalable cloud-based systems. You will have the opportunity to work remotely or from our office in downtown Toronto.

Responsibilities

• Collaborate with a team of Software Developers to deliver solutions
• Collaborate with customers, partners, and peers to identify product requirements
• Research and select the appropriate tools for new or existing software components, with emphasis on efficiency and security
• Perform functional and code reviews, contributing to the overall readability and maintainability of code
• Be an advocate for the customer’s needs in DNAstack product roadmapping sessions
• Prototype, develop, test, and deploy software solutions
• Proactively identify architectural weaknesses and recommend appropriate solutions
• Create documentation for solutions
• Work closely with the Project Manager to map out solutions using existing DNAstack software where possible and developing custom integrations where necessary
• Deploy DNAstack’s software products for sharing and accessing genomic data based on customer needs
• Work with customer to identify technical needs and lead the design, development, and maintenance of customer solutions

Qualifications

• Bachelors or Masters degree in Computer Science or equivalent preferred; demonstrable understanding of systems, algorithms, and software design required
• Prior experience working directly with internal and external stakeholders
• At least 3 years of work experience in a related field
• Excellent verbal and written communication skills

Assets

• Not sacrificing solutions for today’s problems, for concerns about tomorrow’s
• Experience and aptitude with lean-development principles, including:
• Understanding the dangers of over-engineering an MVP
• Experience working with and analyzing big data (especially genomics data) in a distributed environment
• Experience analyzing requirements and communicating solutions, especially in collaboration with partners and customers

Technologies

We do not expect candidates to have all the skills listed here, but any skills already possessed are an asset, and willingness to learn is a requirement.

• Relational Databases (MySQL, PostgreSQL, BigQuery)
• Continuous deployment
• 12-factor application model
• Public cloud environments (AWS, Azure, GCP)
• REST and OpenAPI
• Git
• Java (Spring Boot)
• TypeScript (Angular)
• Microservices, Docker, and Kubernetes
• Bash

About DNAstack

DNAstack has built an integrated product suite that empowers data custodians to connect, protect, share, and measure the impact of their data and makes it easier for researchers to find, access, and use it to power breakthrough discoveries in genomics and precision health.

We started in 2014 as a company with a mission to save lives with software. Our team has been on the forefront of a shift within the industry, helping to shape cutting-edge industry standards for discovering and sharing health data. Driven by a passionate team of expert software developers and bioinformaticians, we are now bringing new products to market. Our startup has grown quickly over the last couple of years, doubling in size to tackle complex projects to support research in the areas of COVID-19 and Autism Spectrum Disorders. We’re now entering the next stage of growth.

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