Senior Project Manager Jobs

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Position: Project Manager

Location: Vancouver, BC (Hybrid)

Contract Duration:n8 Months

Extension: According to FNHA’s project requirements

Project Overview:

Due to current resource constraints within the IMIT department of FNHA, the services of an experienced Project Manager are required to support a number of key Digital Health system implementation projects in fiscal 2022 / 2023, including but not limited to:

•First Nation Primary Care Initiative (FNPCI) – multiple sites;

•Primary Care / eHealth EMR adoption; and

•eHealth Expansion planning and road mapping.

First Nation Primary Care Initiative (FNPCI): The First Nations-led Primary Care Initiative (FNPCI) aims to improve access to primary health-care services for First Nations people across BC in a way that is culturally safe and closer to home. The FNPCI is part of the province’s primary care strategy, which is integrating team-based care in communities throughout B.C. and changing the way primary care is delivered with the creation of primary care networks in partnership with the Regional Health Authorities.

Primary Care / eHealth / EMR adoption: Within Primary Care, eHealth, the use of information management and communication technologies in health services, is an area of development, and in some cases implements services, that offer tools, services and strategies to improve effectiveness of health services for First Nations communities. Current eHealth initiatives include Telehealth, Health Grade Connectivity and electronic medical record (EMR)/electronic health record (EHR). Telehealth (Virtual Care) is the use of communication technologies such as videoconferencing to deliver health and educational services from a distance – either in synchronous and asynchronous mode. This will allow health care professionals to deliver some services remotely using technology. Devices such as exam cameras, stethoscopes, portable ultrasound machines and ophthalmoscopes can be attached to videoconferencing units to enhance clinical sessions.

Supported by the IMIT’s Digital Strategy Director and IMIT’s Project Management Office, the experienced Project Manager (PM) will lead and direct project teams to ensure the successful delivery of aforementioned projects throughout the entire project lifecycle. The project manager is responsible for the discovery, initiation, planning, executing, monitoring and control, and closing of assigned projects, and to deliver the expected benefits and results on time and on budget. The PM will be expected to engage with various internal and external stakeholders including executives, managers, technology teams, First Nations clients and communities, vendors and other Health Authorities in a complex environment.

The project manager leads the development and execution of the project plan and provides periodic project status reports, including inter-project dependencies and communications. The project manager anticipates and identifies project changes, risks and issues, and recommends options while working effectively with senior management to implement solutions.

Description of Services:

•Directs and manages multiple, complex, enterprise projects from business case preparation to planning to implementation to closing and post implementation review, directing the project teams and stakeholders through the various phases of projects.

•Leads large, highly complex, enterprise-wide projects to support business and corporate strategic initiatives. Engages stakeholders across various departments within FNHA and also with external parties, such as other health authorities, government, and technology vendors.

•Provides direction and gives guidance to project team members, who may come from various professional areas, such as Business Analysis and Application Development.

•Manage the collaborations of cross-functional teams to achieve the project goals.

•Develops full scale project plans and schedules, and leads the planning, implementation and execution of projects.

•Analyzes highly complex tasks to identify project dependencies, identify the critical path, and determines the best ways achieve the project benefits and goals.

•Facilitates the definition of project strategy, scope and deliverables in coordination with various stakeholders, defines project tasks and resource requirements, and coordinates project activities.

•Manages full project life cycle including discovery, initiation, planning, implementation, monitoring, control and documentation; create project documents such as scope statements, plans, work break-down structure (WBS), sprint plans, schedules, charters, presentations and status reports.

•Monitors progress of projects to ensure projects are within scope, schedule, budget and meet quality standards; provides regular project status reports.

•Leads the project teams to resolve problems and issues; manages project risks and issues.

•Anticipates changes in internal or external environment, and proactively finds ways to mitigate the risks to serve the business.

•Effectively communicates to cross-organizational team members and stakeholders including external partners, provincial / federal government departments and vendors.

•Explains complex project issues to non-technical audience. Influences to gain executive support on project decisions.

•Negotiates with vendors in project contract-related issues. Acts as FNHA liaison to effectively oversee vendor-managed projects to ensure success and alignment to FNHA’s goals and objectives.

•Manages project resource estimation, planning, allocation to achieve project goals and benefits.

•Works with Change Management personnel to develop Change Management Plans to ensure smooth transition of the technological changes. Develops and implements the change management strategies for key enterprise projects.

•Identifies key stakeholders who are driving change and impacted by its outcomes; effectively engages and manages stakeholders in a complex environment.

•Develops and support the project team in their development and understanding of cultural humility.

•Drives consultation with multiple stakeholders, including executives, to manage expectations, assess the impact of change initiatives and recommend improvisation.

•Manages Change Control, and Test Strategies and Plans.

•Manages contracts and vendors for projects.

•Manages Procurement activities for projects, such as Requests for Information/Requests for Proposals.

•Manages project budgets, from cost estimation to budget tracking, and prepares the financial reports.

•Applies sound judgment and decision-making when procuring hardware, software, and professional services for the project needs.

•Follows FNHA standards, policies, and PMO processes. Provides feedback and suggestions in reviewing, developing, implementing and revising policies and procedures that are consistent and aligned to FNHA goals.

•Builds effective cross-functional project teams. Develops, coaches, motivates and supervises project team members and contractors, making them accountable for their assigned work; provides input/recommendations on performance assessment, recognition and rewards.

•Performs other related duties as assigned

Educational & Experience Requirements:

•A Bachelor’s degree in a related discipline (Computer Science/Business/Health Informatics) or an equivalent combination of education and experience

•8+ years of recent direct Project Management experience in managing IT business applications and infrastructure projects

•Experience delivering projects involving Primary Care and eHealth technologies, such as EMR, PACS, etc.

•Proven experience in managing agile projects, hybrid projects and waterfall projects through full project lifecycle

•Proven supervisory and management experience

•Proven experience with commercial, off-the-shelf (COTS) systems, custom development, business architecture, and operations.

•Proven experience in risk management and change management

•Proven experience in creating project documents, such as project charter and project management plan, including preparation of briefing documents for the senior executives

•Proven experience in strategic planning

•Proven experience in RFP, vendor selection, contract management, and vendor management

•Previous experience in managing business driven or business transformation projects

•Experience in health sector with primary care or processes change on Canadian Healthcare projects considered an asset

•Experience working with PPM tools such as MS Project, OnePlan, Azure DevOps, Microsoft Planner, and monday.com

Certifications:

•Certificate in Project Management Institute’s (PMI) Project Management Professional (PMP) is required (or PRINCE II equivalent)

•Agile Certification preferred:

oProject Management Institute’s (PMI) Agile Certified Professional (ACP);

oProject Management Institute’s (PMI) Disciplined Agile Scrum Master (DASM); or

oScrum Alliance Certified Scrum Master (CSM)

•Computer skills: Advanced experience with MS Office (Word, Excel, PowerPoint, Outlook, Visio and SharePoint 2016

•ITIL Foundation Version 4.0 (or 3.0); certification considered an asset

Thank You