Senior P&C Advisor

Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About This Role
As Senior People & Culture Advisor, you partner with people managers and employees to accomplish business objectives through the application of thoughtful, intentional, and innovative people support. You are a People & Culture expert delivering frontline counsel and guidance in talent and performance management, employee relations, and change management. You partner with business managers to deal with various queries and resolve issues autonomously, inclusive of all P&C matters, and actively manage all aspects of people-related matters to ensure a proactive level of support is provided to the business.
day in the life

• Develop and maintain Sr. P&C Advisor team training materials and toolkits to provide consistent employee experience.
• In partnership with P&C Centers of Excellence, facilitate training to the business for P&C programs (e.g. annual performance management, lululemon’s Key Priorities, Compensation /Bonus/ Equity) as required.
• Provide advice in relation to involuntary separation requests from managers to ensure compliance with company culture and practices, determine legal exposure by verifying applicable legislation, and make a recommendation to leadership on how to proceed.
• Provide effective and timely first-line P&C support and counsel to employee and manager inquiries on various P&C-related topics including assisting to interpret defined P&C policies and procedures.
• Provide coaching and advice on career development, recruitment practices, succession planning, compensation and performance management, diversity & inclusion, and other human resource practices.
• Communicate job leveling outcomes and facilitate escalations as required with the H&W team.
• Development of effective analytic reporting to communicate data to inform and support decision-making.Identify trends and assist with analysis.
• Manage employee pulse processes, monitor employee engagement, and provide advice and recommendation on action plans to build on strengths and address areas of dissatisfaction.
• In partnership with people practices, ensure compliance with all corporate policies & procedures, all federal & provincial laws, and corporate P&C-related matters are proactively researched and managed.
• In partnership with the benefits team, support Managers with accommodation request cases and follow up with internal and external partners on the progression of each file including return to work planning.
• Conduct exit interviews to identify issues in the team/department and provide recommendations on action plans for improvement.Monitor and report on trends.
• Validate and confirm that all P&C administrative forms/systems are correctly completed by managers with appropriate approvals, and regularly create and maintain employee records in Workday.
• Support Managers through coaching performance management and improvement in order to assist in the creation/follow-up of action plans around improving employee performance.
• Provide leadership with respect to the employee pulse survey and provide advice to managers to identify, develop and implement action plans.
• Partner with H&W team to determine the level of the position and applicable salary range.
• Prepare and administer termination notices and related documentation around termination of employment.
• As required in partnership with people practices, lead and conduct investigations regarding violations of our company’s standards of conduct, etc.
• Ensure that all Workday people transactions and reporting is completed in a timely manner along with general P&C administration management in partnership with People Experiences support team.
• Support operational workforce planning and support hiring managers to determine resourcing needs and develop necessary information to support job leveling to prepare for hiring.
• Support with the administration of Employment agreements and Independent Contractor agreements, in partnership and review by legal
• Partner with Talent acquisition and FP&A.
• Support Business partners with the delivery of annual people programs including grind, bi-annual compensation review and promotion exercises, and bonus programs.

Qualifications

• Negotiation and problem-solving skills with the ability to multitask.
• Personal responsibility to see issues through to resolution and meticulous attention to detail.
• Decision-making skills with a deep understanding of employee relationships, people management, and training.
• Conceptual thinker with fantastic organizational and conflict management skills.
• Knowledge of P&C functions and best practices.
• Understanding of Labor Law and employment equity regulations.
• Broad P&C knowledge and ability to facilitate the delivery of P&C Advisory services to the business.
• A minimum of 5 years of progressive generalist experience

must haves

• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Communicates with honesty and kindness and creates the space for others to do the same.
• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.