Senior Manager, Business Continuity

As a key manager in the Resilience function, this role will provide assurance that the organization and our customers are protected if technology resources are unavailable due to an unforeseen disruption in alignment with the stated policy. The manager will provide leadership in coordinating, assessing, tracking, monitoring & communicating recovery environment requirements and contingency plans associated with the TR´s internal systems and the services and products provided to customers.

The ideal candidate will manage a small global team to drive and facilitate the planning, design, development, execution/testing, maintenance, documentation (using Fusion as the tool) and remediation of BC plans for the TR enterprise and business units, where required. This is all in support of TR’s wider Resilience objectives, which are being matured using an ISO 22301 framework.

About The Role

In this opportunity as Senior Manager, Business Continuity you will:

• Design, build, implement, and improve a Business Continuity system that provides a scalable and sustainable framework to manage our Business Continuity capabilities.
• Oversee the delivery of BIA training sessions for process and asset owners to better familiarize them of expectations and requirements.
• Work with critical TR stakeholders to inform them of Business Continuity and its importance and be willing to provide advice to senior management on Business Continuity best practice.
• Leverage BIA output to design new recovery strategies and refresh existing strategies for maintenance and resumption of operations to meet business requirements.
• Work with the other teams in Risk and Compliance to drive efficiencies and risk mitigation capabilities across the Risk and Compliance organization.
• Ensure consistent Business Continuity taxonomies and policies.
• Support the Resilience function in enhancing its maturity in line with the functions Objectives and Key Results (OKRs).
• Work together with Third-Party Risk to identify critical third-party vendors (leveraging BIA output) and begin to co-develop recovery strategies with vendors to support continuity of services.
• Have an in-depth knowledge of Business Impact Analyses and oversee their completion, working in partnership with process owners.
• Willingness to lead a small, focussed team, and get the best out of them. Coach and mentor team members, and be responsible to proactively identify individual training needs, conduct performance reviews, and maintain a healthy team culture.
• Plan, design and implement solutions to protect and enable corporate value, managing multiple projects simultaneously.
• Be prepared to support the enterprise-wide Crisis Management process when needed.

About You

You’re a fit for the role of Senior Manager, Business Continuity if your background includes:

• Strong ability to work cross-functionally with various stakeholders across the company including functional and product owners, risk, and security managers, enabling services partners and technology engineers, and building trusted-based relationships.
• Experience working in environments undergoing change management.
• Excellent organizational skills and attention to detail, with the ability to autonomously set and meet deadlines.
• Proven ability to take initiative and influence within a matrix organization to achieve results.
• Ability to “get things done”, solve problems and innovate in an ambiguous and rapidly changing environment.
• In-depth knowledge of Fusion, including process automation.
• 10+ years of business continuity experience and 5+ years in a leadership role driving effective and sustainable business continuity programs.
• Proven track record of driving results and building effective relationships with all levels of management.
• Ability to multitask and manage competing priorities under demanding deadlines.
• Technology fluency: Knowledge of PowerBI, Tableau and a good understanding of technology concepts such as AI, ML, RPA, and data science.
• Proven track record of implementing global, enterprise-level business continuity frameworks in conjunction with business stakeholders.
• In-depth knowledge of ISO 22301.
• Solid experience in creating, editing, and proofreading executive-level documentation and material.
• A bachelor’s degree level in a relevant subject (e.g., Business Administration/Management, Economics, Finance, Technology, Innovation)

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Purpose-Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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