Senior Field Claim Specialist, Property - Gta

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Home-Based

Benefits to joining Allstate

• Personal reflection day
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Student Loan Payment Matching Program for Government Student loans
• Tuition Reimbursement
• Annual Wellness allowance to support employees with improving health and wellbeing
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Working within the community and giving back!
• Comprehensive Retirement Savings Program with employer matched contributions
• Flexible Work Arrangements

Job description:

Our team is growing, and we are actively looking to hire Senior Property Field Claim Specialist to join our team! Reporting to the Manager, Property Claims, you will be responsible to investigate, assess and settle loss residential property claims for Allstate Insurance Company of Canada in the GTA and surrounding area. This position will work remotely from a home office.

Accountabilities:

• Advise distribution partner on possible coverage opportunities if applicable;
• Other tasks as required.
• Provide prompt and equitable settlement of claims while exercising superior customer service for policyholders;
• Work together with customers as well as vendors to bring a file to completion providing both sides with a resolution;
• Investigate and analyze the clientele’s coverage;
• Investigate and settle property claims throughout the GTA and surrounding area;
• Interpret insurance policy wordings as well as determine policy coverage and reserves;

Qualifications:

• A minimum 5 years’ experience adjusting residential property claims or working in a relevant property claims role.
• Completion of CIP designation or desire to obtain is preferred.
• Experience in complex claim investigation
• Strong verbal and written communication skills with a commitment to providing outstanding customer service.

Bonus qualification:

• Experience working with property estimating programs such as Symbility and/or Exactimate is preferred
• Experience adjusting auto claims would be considered an asset.
• Completion of the IICRC (Institute of Inspection, Cleaning and Restoration Certification) or the HAAG Certification is considered an asset.
• Experience handling large loss residential property claims would be a definite asset

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.