Senior Claim Advisor Catastrophic Injury Jobs

Ensure superior customer service experience

Minimum post-secondary education or equivalent

Have a medical background and experience working in a medical environment

Claim Advisor, Accident Benefits MIG (Minor Injury Guideline)

Employee discounts (15% on auto and property insurance, plus many other products and services)

Good Office program (receive up to $400 back after purchasing office equipment)

Strong time management and organizational skills as well as the ability to work in a fast-paced environment

Post-secondary education is preferred and a minimum of 1-2 years relevant Claim Advisor experience

Prior insurance experience and knowledge in automobile and property claims preferred

Adhere to legislative and regulatory requirements

Strong critical thinking skills to identify strengths and weaknesses of claim

Strong written and verbal communication skills with a commitment to providing outstanding customer service

A minimum 5 years’ experience adjusting residential property claims or working in a relevant property claims role.

Experience in complex claim investigation

Strong verbal and written communication skills with a commitment to providing outstanding customer service.

Experience handling large loss residential property claims would be a definite asset

Experience adjusting auto claims would be considered an asset.

Completion of the IICRC (Institute of Inspection, Cleaning and Restoration Certification) or the HAAG Certification is considered an asset.

Minimum of 3-5 years relevant Accident Benefits experience outside the MIG

Prior insurance experience and knowledge in injury claims, medical rehabilitation concepts, and medical terminology is preferred

Investigate, negotiate, and settle accident benefit claims of moderate to high complexity

Adhere to legislative and regulatory requirements

Strong critical thinking skills to identify strengths and weaknesses of claims

Senior Claim Advisor, Accident Benefits

Knowledge of medical terminology and Disability Management best practices/protocols

Work experience in disability claim management is an asset, however, not required

Knowledge of relevant provincial employment legislation and legal requirements

For regular full-time positions, Empire Life offers a competitive salary and comprehensive benefits package including:

Manage active claims duration by utilizing best practices

Collaborate with team members to exchange ideas, gather information and offer solutions on claims

Post-secondary education is preferred and a minimum of 1-2 years relevant Claim Advisor, Accident Benefits experience;

Strong time management and organizational skills as well as the ability to work in a fast paced environment;

Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims assigned;

Investigate, negotiate and settle accident benefits claims or moderate to high complexity by telephone, in person and/ or by written correspondence;

Adhere to legislative and regulatory requirements;

Maintain a caseload reflective of a Senior Claim Advisor, Accident Benefits;

Maintain accurate records within the claims management software

Manage worker’s compensation claims across Canada, excluding Quebec.

Manage claims from the onset of injury up to and including a return to full duties

Functional knowledge of the Microsoft Office 365 suite, Sharepoint, and Teams; Technology savvy

Submit all Employer Reports within the provincially legislated timeframes

Participate in monthly claims calls with the team to discuss the active claims

Maintain accurate records within the claims management software

Manage worker’s compensation claims across Canada, excluding Quebec.

Manage claims from the onset of injury up to and including a return to full duties

Functional knowledge of the Microsoft Office 365 suite, Sharepoint, and Teams; Technology savvy

Submit all Employer Reports within the provincially legislated timeframes

Participate in monthly claims calls with the team to discuss the active claims