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Salesforce Manager Jobs
Company | Daniels Health |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-12-19 |
Posted at | 8 months ago |
As the Salesforce Manager, you will be responsible for mentoring and leading our team of Salesforce Administrators. You will play a crucial role in prioritizing projects/initiatives, establishing best practices for project & task execution, and acting as the representative of the team, both internally and with 3rd party vendors/consultants/etc.
- Establish and enforce best practices for business analysis and project management within the Salesforce team.
- Act as the primary point of contact for all Salesforce-related requests and communications from stakeholders across the business.
- Lead, mentor, and inspire a team of three Salesforce Administrators, fostering a collaborative and high-performance culture.
- Collaborate with cross-functional teams to ensure smooth integration and alignment of Salesforce with other systems and processes.
- Interact with other leaders within the organization to understand their needs and align Salesforce capabilities with business objectives.
- Proactively identify opportunities for growth and improvement within the Salesforce team, whether through hiring developers, leveraging consultants, or enabling the current team to produce higher quality/quantity of work.
- Stay up-to-date with the latest Salesforce features, functionality, and industry trends, and provide recommendations for enhancing our Salesforce implementation.
- Utilize your expertise in business analysis and project management to prioritize projects, streamline processes, and drive successful project execution.
- Strong knowledge of Salesforce best practices, customization, and configuration.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
- Proactive and forward-thinking mindset, constantly seeking opportunities to improve processes and drive innovation.
- Passion for technology and its application in driving business growth.
- Experience working with Pardot is a plus.
- Experience working with 3rd party applications such as Cloudingo, Conga Composer/Sign, Cirrus Insight, OwnBackup, Revenue.io / Outreach, etc.
- Demonstrated ability to mentor and develop team members, fostering their growth and professional development.
- 5+ years of experience as a Salesforce Administrator or Manager, leading a team of Salesforce professionals.
- Experience in business analysis and project management, with the ability to prioritize and execute multiple projects simultaneously.
- Salesforce certifications (such as Salesforce Administrator, Advanced Administrator, Sales Cloud/Service Cloud Consultant) are highly desirable.
- Familiarity with Agile methodologies is a plus.
- Bachelor's degree (preferably in Business Administration, Computer Science, or a related field)
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