Sales Support Specialist Jobs

• Opportunity to join a stable and growing organization
• Receive a highly competitive hourly salary of $28 to $39 per hour, based on knowledge and experience, plus benefits and an annual bonus!
• Rare opportunity to be part of an expansion of the waste management industry!

Claystone Waste Ltd.

Claystone Waste Ltd. (Claystone) is a municipally controlled corporation that provides leading waste management, waste collection, and landfill services for residential communities and professional enterprises in central Alberta. Originally operating under the names Beaver Municipal Solutions and the Beaver Regional Waste Management Services Commission, Claystone was established as a municipally controlled corporation in 2020, and represents over three decades of progress, innovation, and outstanding service.

Claystone believes their actions make a real difference, and help improve the quality of life for their communities today while laying the groundwork for a sustainable society that our grandchildren can inherit. Every day we strive to find new ways to make sure no waste goes to waste – because a cleaner, safer future depends on it.

Claystone offers their employees a rigorous culture of safety and respect, and have won recognition with industry leaders such as the Workers Compensation Board of Alberta and the Alberta Construction Safety Association.

They are committed to building and sustaining an inclusive work environment that welcomes everyone.

For more information about our company please visit Claystonewaste.com.

About The Opportunity

Claystone has an opportunity for a Sales Support Specialist to join our team on a full-time basis in Ryley, Alberta. This is a remote role that requires being able to travel to Ryley, Alberta as required.

Reporting to the Business Development Manager (BDM), the Sales Support Specialist will be part of the team responsible for ensuring excellent service and growth with all accounts in the company. You will be required to source sales leads and provide sales support for the BDM.

Some of your key responsibilities will include:

• Reporting sales metrics to BDM and Management team
• Following up on RFQ’s and communicating with customers to validate requests in a timely manner
• Ensuring customers queries and complaints are handled timely and efficiently, providing information to customers on Claystone policies for waste handling
• Managing communication by phone and email to all customers in the portfolio regarding price, package, and product changes
• Assisting in tradeshows/sponsored events to promote Claystone
• Developing an understanding of the waste management market and how Claystone can service those markets
• Checking websites for municipal, provincial, and federal RFQ in the waste management market
• Developing proposals, quotes and presentations to secure new business tailored to customers’ needs and Claystone guidelines
• Sourcing new leads and converting them into ongoing customers by building lasting connections and relationships with them
• Maintaining Claystone's brand resources including website and social media platforms

More About You

To qualify, you will have a Bachelor’s degree and/or equivalent education in Business, Commerce or Business Administration. You will also have 3+ years business administration or sales experience.

The following skills, experience, and abilities are also required:

• Experience with a CRM system, such as Salesforce
• Knowledge of the waste management industry, or the ability to learn about it
• Proven ability to build and maintain professional relationships
• Proficiency with Microsoft Office applications and social media platforms

Experience implementing and managing system and process changes would be considered an asset. Some travel to trade shows would also be required.

About The Benefits

In exchange for your hard work, you’ll be rewarded with a highly competitive hourly salary of $28 to $39 per hour, based on knowledge and experience, and the following benefits:

• LAPP pension
• Wellness account
• Social events, including Christmas party, golf tournament, summer BBQs, and lunch and learns
• Bonus based on annual targets - 5% to 7% of base salary
• Extended medical and dental benefits
• Insurance coverage including life insurance, long-term and short-term disability

If you’re looking for an opportunity with a stable and growing organization then apply today!