Road Service Technician – Milton

Reporting to the Road Service Foreman, as the Road Service Technician, you will be responsible for servicing various clients. You will be the main contact in the area for repairs and maintenance of their Merlo telescopic equipment.
We are the Canadian leader in telescopic forklifts and are experiencing a significant national expansion. Working at Manulift means joining a team of enthusiasts and seeing that your daily actions have a direct impact on the success of the company. We are known for providing innovative solutions that optimize the productivity and profitability of local businesses.
Department: Service
Main Responsibilities

• Employ diagnostic methodologies to determine repairs required over the telephone and on-site;
• Order parts needed to repair and maintain equipment;
• Follow procedures for Warranty work and parts crediting;
• Explain diagnosis and needed repairs to non-mechanical individuals;
• Complete the various service documents clearly within the prescribed time;
• Promote Manulift values to existing and potential clients;
• Perform other duties as assigned.
• Efficiently plan and manage repairs and scheduled maintenance;

Experience And Desired Skills

• High level of comfort in using a computer daily;
• Customer service-oriented.
• Valid driver’s licence with a clean driving record;
• A relevant license is considered an asset (421A, 310T, 310S);
• Good organization and time management skills;
• Ability to work independently as well as part of a team;
• Solid interpersonal and communication skills;
• Strong knowledge in hydraulic, electric, and electronic;
• Excellent diagnostic and troubleshooting skills;
• Results-focused;
• Experience reading schematics (Electrical and hydraulic);
• Minimum of 3 years of relevant experience;

Why Manulift?

• A solid industry, operating in several growing markets;
• Virtual Medical Services 24/7 (EQ Care), group insurance and RRSP;
• Career advancement opportunities across Canada.
• Flexible hours and days of personal leave;
• Membership credit for a gym or a physical activity;
• Free parking;
• Corporate clothing (winter coat, jacket, shirts, etc.);
• Generous referral bonuses (between $ 1,500 and $ 5,000 depending on the position);