Research & Insights Advisor (Worksafebc)

Overview

As a Research & Insights Advisor on our Marketing team, you'll provide a wide range of research, analysis, and decision support services to deepen our understanding of the needs, attitudes, opinions, perceptions, and behaviours of our stakeholders. You'll gather requirements, define research objectives, and conduct market research that will enhance our ability to fulfill our mandate and improve the experiences we create for those we serve.

You'll provide strategic and operational leadership to support our Insights and Customer Experience program.

How you'll make a difference: You'll build the understanding and trust that helps WorkSafeBC serve people across B.C.

Where you'll work

At WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you'll work primarily from your B.C. home and occasionally in our Richmond office.

What You'll Do

• Uncover and deliver insights, implications, and recommendations that drive business improvements in an easy-to-understand and engaging manner
• Access a wide array of research methodologies, including focus groups, in-depth interviews, surveys, panels, and online discussion boards
• Project manage clear project milestones, providing on-going consultation and communication with stakeholders
• Identify and scope market research opportunities to support strategic planning, decision-making, and program evaluation
• Work cross-functionally within the organization to synthesize multiple sources of information (including secondary research)

Is this a good fit for you?

We're Looking For Someone Who Can

• Synthesize data and information quickly and efficiently to report findings and draw succinct conclusions for internal partners
• Build and maintain positive, effective working relationships with team members, partners, and clients
• Lead research projects from inception to conclusion
• Apply proper sampling techniques to achieve quotas, targeting, response rates, and representativeness
• Facilitate workshops
• Develop focused research objectives and identify appropriate research solutions

Your Background And Experience

• A bachelor's degree in marketing, business administration, computer science, or social sciences with a focus on market research
• A minimum of six years of experience conducting market research with experience of qualitative and quantitative research methodologies

We'll consider equivalent combinations of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

• Confirm you're legally entitled to work in Canada
• Consent to a criminal record check

WorkSafeBC's COVID-19 Employee Mandatory Vaccine Policy (the "Policy") is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who We Are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?

It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are .

Our Benefits

As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan
• Development opportunities (tuition reimbursement, leadership development, and more)
• Optional leave arrangements
• Health care and dental benefits
• 3 weeks of vacation in your first year, with regular increases based on years of service

Learn more: Find out what we offer .

Want to apply?

• We encourage all qualified applicants to apply . Cover letters are not mandatory but are appreciated. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.
• Please note that we will be starting assessments prior to the closing date.
• Applications are welcomed immediately, however must be received no later than 4:30 p.m. PST on the closing date.

Value