Receptionist (Clinic) - Telus Health

Description
Who is TELUS Health?
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.
Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.
Do you share our passion?
Let’s create a healthier future, together.
Our Team And What We’ll Accomplish Together
We are looking for enthusiastic, customer service minded individuals who want to work in a collaborative, friendly and supportive environment. Join our team, one of the largest networks of Care Centres in Canada and help us shape the future of how Canadians engage with the healthcare ecosystem.
Under the direction of the Senior Coordinator, you will be responsible for greeting clients, managing the front desk, and performing a variety of administrative and clerical tasks.
What you’ll do:

• Register clients and assist those who require it with the interpretation of various forms in the waiting room.
• Communicate accurate information to clients in-person and via phone/email.
• Maintain operations by following policies and procedures; reporting required changes.
• Perform other duties as assigned to support clinic activities.
• Maintain inventory of office supplies, place orders and confirm receipt of supplies.
• Triage multiple files and prioritize daily tasks.
• Protect clients’ privacy by maintaining confidentiality of personal and financial information.
• Receive payments from clients, record and update financial information in the system; basic accounting tasks.
• Greet clients and visitors in a polished, professional and courteous manner.

Qualifications
What you bring:

• High school diploma with a minimum of 2 years of relevant experience working in a fast paced environment, providing a high degree of customer service.
• Work autonomously and demonstrate initiative and good judgement.
• Excellent communication skills, both verbal and written.
• Strong organizational skills; multitasking and time-management skills, with the ability to prioritize tasks.
• Very good computer skills and proficiency in Microsoft Office suite.
• Ability to be resourceful and proactive when issues arise.