Project Management Specialist Jobs

Main Purpose

Reporting to the Head of Consultancy, the project consultant will join the UK Client Delivery (UKCD) Team working predominantly for our UK/EU Legal business unit and is expected to make a valuable contribution with a can-do attitude, assuring the legal business unit meets its service delivery objectives in a profitable manner.

Duties of the project consultant include the full-lifecycle delivery of BigHand solutions to UK/EU markets, strategic initiatives and pre-sales consultancy engagements. The project consultant will be working closely with the legal business units to ensure projects are delivered to agreed performance criteria.

Background Information

BigHand is a leading software technology company with a big difference. It’s not just what we do, but how we do it. We specialise in workflow, document creation, pricing & profitability, healthcare and resource management solutions that help our customers achieve their best.

Our vision is to be the industry’s preferred, most supportive and helpful technology partner.

We aim to achieve this by harnessing our genuine enthusiasm and skill for helping busy people be more effective.

Key Responsibilities/Accountabilities

• Meeting personal portfolio performance KPI targets;
• Close projects and handover to relevant stakeholders in an organised and efficient manner, whilst sharing potential opportunities;
• Project Management
• Controlling project scope and budget, submitting requests for change via the UKCD change control process where necessary;
• Business case/ financial appraisal/ return on investment – to understand and integrate the strategic business context and outcomes to the project plan;
• Leading project teams to ensure delivery meets to the agreed performance criteria;
• Business process re-engineering - facilitation of workshops to capture As-Is and define To-Be processes;
• Pre-Sales Support
• Defining, documenting project scope and agreeing with customers;
• Support the sales team with the accurate scoping of projects in the pipeline;
• Compliance with governance requirements, including project audits and health checks;
• Provide business consultancy allowing our customers to optimise the use of our solution;
• Monitoring and controlling projects (and any sub-projects), ensuring transparency so the wider business is aware of the current status of any project;
• Ensuring that all internal systems are kept updated and approved artefacts are used.
• Provide user demonstrations, end user training and floor walking, if/ when necessary;
• Ensure a strong, professional and healthy relationship is maintained between the Legal Business Unit and other teams within the organisation;
• Solution Advisory
• Ensure risks/ issues/ assumptions and dependencies are captured, monitored and controlled throughout the life of a project, reporting any exceptions to the Head of Consultancy in a timely manner;
• Creating project control documents to support a sale.
• Business analysis – requirements gathering, capturing and defining;
• Engage and communicate with stakeholders as agreed in the communications plan (stakeholders include; internal, partner and customers);
• Benefits management – facilitate the creation of the customer owned Benefits Realisation Plan.
• Effective management of a busy portfolio of projects;

Essential Skills/Experience

• Experience in business process mapping and re-engineering;
• Demonstrable exposure to strategic change/ transformation initiatives, particularly in the Legal sector;
• Proven experience in leading internal, client and 3rd party resources to ensure projects are delivered to the agreed performance criteria;
• Flexible and willing to help in other areas of the business, if required.
• Strong business acumen, managing stakeholder expectations up to C Level;
• Delivered full-lifecycle technology projects (at least 2 years);
• Excellent negotiation, communication and organisation skills;
• Full life-cycle project management experience;

Beneficial Skills/Experience

• Prince2 foundation and practitioner
• AgilePM Practitioner;
• Familiarity with remote meeting management and remote working.
• Good technical understanding of infrastructures and Microsoft SQL;
• Knowledge of Legal & related technologies;
• Degree educated or equivalent;