Product Owner, Central System

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Our PRESTO Office is seeking a Product Owner, PRESTO Contactless Payment to create the product vision and maintain the product roadmap for one or more assigned Presto product families.
Reporting to the Director, Payment Processing, you will lead engagement with internal/external stakeholders, including business users to translate customer and Transit Agency client needs into business outcomes . The Product Owner is also accountable for management of the integrated program of activities (i.e. product roadmaps) required to advance and mature their assigned products
What will I be doing?

• Ongoing business support for PRESTO Contactless with a keen focus on positive customer experience.
• Provides input and product recommendations to the PRESTO Procurement Program
• Collaboration with payment networks and acquirers.
• Collaborates with Presto clients business units and stakeholders to understand product vision, business needs, discuss, capture and prioritize ideas/needs that require technology enablement and develop product roadmaps;
• Provides input to the short executable plans derived from product roadmaps and oversees product development through execution of the business requirements;
• Organizes demand from clients and business units with Presto delivery teams and vendors in order to support quality releases that meet business goals;
• Responsible for integrating program activities for their assigned product roadmaps; including collaboration with the business Product Delivery and strategic vendors;
• Communicates regularly with the client and/or business to understand product vision, business needs and develop product roadmaps to ensure alignment of goals and plans; provides regular updates to stakeholders and provides opportunities for feedback on progress;
• Plans and provides ongoing maintenance and management of their assigned Presto product portfolio
• Supports managing the relationship with vendors, which includes defining problem statements, reviewing vendor proposals to realize value for money and providing input to the Presto Management Vendor process for vendor performance reviews;
• Organizes demand from business units with Presto delivery teams and vendors in order to support quality releases that meet business goals;
• Accountable for PRESTO Contactless Product Roadmap and product backlog management.

What skills & qualifications do I need?

• Minimum of eight (8) years’ of experience in the field of IT product management. Relevant payment experience in Banking or Transit industry is preferred.
• Experience contributing to the success of midsize to large initiatives with above average levels of complexity and business criticality
• Certified Product Manager an asset
• Agile certification (Agile Certified Professional, Certified Scrum Product Owner) an asset
• PROSCI certification an asset
• ITIL Foundations Certification an asset
• Project Management Professional (PMP) or PRINCE2 an asset
• Completion of a degree or diploma in Business, Engineering, Information Systems, Computer Science or related discipline - or a combination of education, training and experience deemed equivalent.

Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email [email protected].
Application Process
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.