Pharmacy Program Lead Jobs

Are you an experienced pharmacy technician or patient support representative looking to take on a leadership role and be involved in the full process related to medication delivery? Have you successfully led teams to achieve great results and provide excellent patient service? Are you looking to explore the field of non-retail pharmacy and take a hands-on approach to oversight of processes and deliverables while supporting team success?
The Randstad Healthcare team is currently supporting one of our non-retail pharmacy clients with a facility located in Markham in their search for an Program Lead to take a leadership role in their facility and oversee patient service in relation to specific set of medication programs. In this role you will be responsible for managing the patient contact, prescription processing, and medication delivery relating to these programs in addition to serving as the primary point of contact for partner clinics and other medication delivery sites to troubleshoot issues and manage service. This lead will be responsible for ensuring that team members are working effectively towards effective patient services and delivery of prescriptions while problem-solving and maintaining oversight of deliverables to ensure that deadlines are met & excellent patient service is maintained. This is an environment where career growth potential is strong, and an organization that places an emphasis on exceptional workplace culture and cross-training to ensure that staff have the opportunity to learn and participate in all facets of their pharmacy service. The pharmacy company is growing and looking for an energetic, enthusiastic, and experienced leader to join the team. Apply today!
Advantages
This permanent career opportunity is full-time (40-hour schedule + potential for overtime at the employee's discretion), with hours taking place in eight hour shifts between 7 AM - 7 PM each day from Monday to Friday and a rotation of a shortened shift on Sunday once per month.
The successful candidate will be provided with competitive pay (our client is open to discussion based on experience including leadership experience and possession of an active technician license), vacation entitlement as per company policy, a comprehensive benefits package and more!
This organization places a strong emphasis on internal growth, and in supporting this client we have seen many success stories of previously placed candidates moving on to other roles within the company and establishing a wonderful new career path.
Responsibilities
As a Pharmacy Team Lead you will be responsible for the management of workflow relating to a set of medication programs and be a central point of contact for all of the departments within the pharmacy working on delivery, including data entry/patient support teams, dispensing operations and logistics related to delivery. In order to ensure that delivery deadlines are met you will be expected to participate in the support of each of these areas as required, with primary focus being on the management of patient contact & issues related to reimbursement & adjudication. You will also serve as the point of contact for external parties enrolled in these programs and liaise with internal pharmacy leaders to ensure clarity and accuracy of communication around delivery timelines and adjustments to orders.
Qualifications

• Positive outlook with a strong work ethic required
• Candidates must have experience in speaking with patients and performing data entry & reimbursement management
• Ability to work 8-hour shifts during weekdays with full availability Mondays through Fridays as well as Sundays on rotation (approx. once per month)
• Deadline-oriented and strong prioritization skills a must
• Strong written and verbal communication and computer skills are required
• The ideal candidate possesses at least 1 year of continuous leadership experience (i.e. Team lead, supervisor) in a high volume pharmacy setting (any high volume setting is fine including long term care, central fill, etc.) or has a demonstrated adaptability through experience in supporting multiple different types of pharmacy delivery

Summary
Qualified, available and interested candidates are encouraged click "apply" on this page and submit an application via Randstad Canada's confidential career portal. We thank all applicants, but only those selected for interviews will be contacted immediately.
Randstad Canada and the organizations we recruit for value diversity and are equal opportunity employers. We are committed to providing accommodations for applicants, upon request, at any stage of the recruitment process in accordance with relevant provincial accessibility legislation and Human Rights Code(s). All applicants must make their requirements known when contacted.
We appreciate your application and thank you for your interest!
Meet Randstad Healthcare:
Randstad Canada's Healthcare Division recruits for administrative, patient support, clinical, supervisory and managerial talent on behalf of healthcare facilities and settings. Administrative and patient support roles may be temporary or permanent in nature, whereas the majority of clinical, sales, supervisory and management roles our division recruits for are full-time and permanent in nature. Clinical and management roles are supported by our Central (Ontario) Clinical & Management team. Administrative and patient support roles in the GTA are supported by our Non-Clinical Healthcare recruitment experts based out of Mississauga.
The types of healthcare settings we support include, but are not limited to, hospitals, clinics of various types (including allied health clinics and medical/surgical clinics), digital health companies, specialty and retail pharmacies, health and medical devices companies, NFPs and health charities, senior living facilities and related. We support progressive employers in a variety of professional healthcare practice settings who are looking for fantastic healthcare-educated and experienced or healthcare-passionate candidates who are looking to build a career path in healthcare - like you!
All communication is strictly confidential - we treat your personal information, and your confidential job search overall, with a great deal of respect.
There is absolutely no cost whatsoever for job seekers to use our services. We are hired by companies to help facilitate the recruitment and selection process and support candidates as they look to find rewarding work that can carry them forward - human forward. Watch this video to learn what we mean by "human forward:" https://www.youtube.com/watch?v=1cObQpA9sA0
Our involvement in the direct-hire recruitment process does not affect candidate compensation in any way.
Why apply for this opportunity via Randstad Canada – what is the process?
When you apply for a career opportunity via Randstad Healthcare and you are selected to move ahead in the selection process, we will discuss the role with you prior to presenting your information to our client, to determine whether or not the role suits your needs on various levels. If there is a good fit between our client’s requirements and your background, and your career path/company culture ‘likes,’ then we will professionally represent your profile directly to the hiring manager. We help manage the recruitment process. We will get you timely feedback concerning your application so you know where you stand. If hired, you are our client’s employee from day one. Our involvement does not affect compensation in any way.
Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare's professional recruitment services! We look forward to reviewing your application.
We ask that you kindly submit any resumes/applications through the career portal exclusively, however, questions about our Healthcare Service offerings are welcome to be directed to Jennifer Andrew, Director, Health Services at [email protected] or Quinn Murphy, Assistant Branch Manager at [email protected]
Thank you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.