Parts Manager Jobs

Reporting to the National Parts Director, the Parts Manager will be responsible for ensuring proper functioning of the department at our Calgary branch. He will be responsible for hiring, training as well as managing the team and will also have to support his customers (mechanics, external customers, and dealers) in their purchases of mechanical parts.
The Parts Manager is a positive and motivating manager, who thanks to his organization and proactivity, will lead his department to a higher lever of excellence.
We are the Canadian leader in telescopic forklifts and are experiencing a significant national expansion. Working at Manulift means joining a team of enthusiasts and seeing that your daily actions have a direct impact on the success of the company. We are known for providing innovative solutions that optimize the productivity and profitability of local businesses.
Main Responsibilities

• Carry out customer visits at least twice a month;
• Participate in the recruitment process, on boarding and evaluation of new team members;
• Support his specialists in mentoring customers regarding parts, repairs, etc.;
• – Control the physical inventory (cyclical count, audit)
• – Receive, package and ship products, etc.
• Maximize the picking process by optimizing product space and storage;
• Ensure the audit, training and optimization of key processes;
• Provide an exceptional level of service to internal and external customers by participating in various tasks (order taking, product information, current promotions, personalized service, etc.);
• – Reception, inspection and implementation of POs, Transfers and RMAs
• Plan, organize and direct the processes and procedures of the department including:
• Establish a culture of continuous improvement and develop departmental productivity and profitability objectives;
• Measure the department’s performance based on specific indicators;

Requirements And Skills

• Team spirited and high interest in knowledge sharing;
• Minimum of 5 years of experience in team management and part management, inventory and customer service;
• College diploma in administration or engineering / industrial management is an asset;
• Bilingualism: Advanced in French and English both oral and written;
• Adaptability and excellent in priority management;
• In-depth knowledge of the Office suite (Excel) and significant skills in inventory management through ERP and WMS computerized management systems;
• Experience in the analysis of performance indicators (KPI);
• Excellent organizational and customer service skills;
• Significant skills in problem solving and conflict management;
• Knowledge of general mechanics is an asset;

Why Manulift?

• Corporate clothing (winter coat, jacket, shirts, etc.);
• Membership credit for a gym or a physical activity;
• Free parking;
• Virtual Medical Services 24/7 (EQ Care), group insurance and RRSP;
• Career advancement opportunities across Canada.
• Generous referral bonuses (between $ 1,500 and $ 5,000 depending on the position);
• A solid industry, operating in several growing markets;
• Flexible hours and days of personal leave;