Paralegal, Montreal (Bilingual) [Scotiabank]

Requisition ID: 181978

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Paralegal, Litigation contributes to the overall success of the Legal Department in Montreal, Quebec, by supporting the Department's objectives. Ensures all activities are conducted in compliance with governing regulations, internal policies and procedures. Responds to a wide variety of legal and banking issues, chiefly in the day-to-day management, in support of the Senior Counsel, Quebec, of the various litigation defense and customer complaint matters involving the Bank and its affiliates in Quebec.

Accountabilities

• The incumbent will provide timely and accurate legal responses to: Retail Branches in Quebec, Shared Services, Office of the President, the Estates Department and other Bank departments to resolve customer issues and disputes. The incumbent will also be expected to correspond with relevant Government departments and outside stakeholders including other financial institutions and lawyers. The expectation is that all issues from these areas, or any matters that may present an extraordinary element of legal, financial or reputational risk, due to their unusual nature or complexity, will be promptly escalated to the Senior Legal Counsel.
• Shows a high degree of attention to detail and care in the review and drafting of documents, emails, etc.
• Assists the Senior Counsel and the Bank's Litigation Defence Team in the management of small claims and other defense litigation matters, as well as customer complaint matters, and interacts with external counsel for this purpose. Handles other legal documentation and file maintenance-related tasks.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Considers the Bank's risk appetite and culture in day-to-day activities and decisions; actively pursues effective and efficient operations of his/her respective areas, while ensuring adherence to the Bank's policies, procedures and controls with respect to operational risk, regulatory compliance risk, AML/ATF risk and reputational risk (including the Bank's Code of Ethics and related policies).

Education And Experience

• The incumbent must display keen judgment in balancing different elements when issues arise, including the Bank's interests, reputational risk and the customers' concerns.
• The incumbent must be self-motivated and work with only moderate direction
• Knowledge or experience in the wills and estates area an asset
• It is essential that the incumbent be fluent in both French and English (spoken and written) and communicate effectively and correctly in both languages
• D.D.N., LL.B or similar formal legal training a key asset
• The incumbent must have at least five years of litigation-related experience, preferably from a large law firm or other financial institution.
• Bank, trust or insurance industry experience a key asset
• The incumbent must be able to work with a large volume of enquiries and be able to prioritize those issues.

The successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other internal groups from head office who operate primarily in English, and will serve English-speaking clientele.

Location(s): Canada : Quebec : Montreal

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.