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Order Specialist Jobs
Company | Change Healthcare |
Address | Richmond, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-07-20 |
Posted at | 11 months ago |
Opportunities at Change Healthcare, part of the Optum family of businesses. We are transforming the health care system through innovative technology and analytics. Find opportunities to make a difference in a variety of career areas as we all play a role in accelerating health care transformation. Help us deliver cutting-edge solutions for patients, hospitals and insurance companies, resulting in healthier communities. Use your talents to improve the health outcomes of millions of people and discover the meaning behind: Caring. Connecting. Growing together.
- Collaborate with Contracts on Maintenance Exhibits and Amendments to ensure all approvals and accurate documents are in place
- Communicate with Customers and Sales on signed contracts, amendments, order-related inquiries / issues, maintenance terms, and billing
- Process Contract Correction and Contract Revision notices as necessary
- Answer questions from Contract Operations, AR, or other departments in relation to Order / Maintenance set up
- Provide Maintenance information on Pricing Approval forms
- Submit orders to SAP and release Build Orders; import orders into Install Schedule
- Review, process, and book all signed contracts and amendments
- Liaise with other departments to secure information and necessary documents
- Perform Quality Assurance checks on bookings, SAP entries, billing information in SAP, Renewal letters as necessary
- Resolve and take ownership of any Order-related issues
- Manual order entry and network creation in SAP as necessary; updates in SAP
- Iron Mountain order submission and billing
- Provide guidance to Sales and CSLs on order process
- Third Party Reporting and other projects or responsibilities that may be assigned
- Highly developed organizational, multi-tasking, time management skills with great attention to detail
- Strong Keyboarding skills, 45 WPM, and solid math skills
- Ability to learn quickly in a high pace, challenging environment
- Strong MS Office skills, specifically advanced skills in MS Excel, MS Word, and Adobe Acrobat
- Minimum 2 years related experience in a sales environment or high-level customer service environment
- Bachelors or Diploma in Administrative Management, Accounting / Finance or Business
- Great Attention to detail
- Excellent Problem-solving skills
- Basic accounting experience
- 1+ year of experience with order processing/contracts and contract language
- At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
- Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity
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