Order Entry Administrator Jobs

Who:

Based in Kelowna, BC this organization is dedicated to growth, innovation, and a clean environment. As a company that continues to prosper, they value their employees at every level and recognize that their success is based upon having committed individuals on their team.

We are currently hiring a self-motivated Order Entry Administrator to join our team in Kelowna. Our Customer Service and Order entry administrators are well-trained professionals responsible for handling inbound telephone inquiries from customers and entering orders accurately and quickly into our customized software.

Responsibilities:

· Order processing (product-specific, job-specific, in a timely manner)

· Customer Care (maintaining existing customer information)

· General Enquiries (product-specific from customers and public)

· Trouble Call Handling (delayed orders, liaise with plant) · Order entry responsibilities

Other responsibilities include completing correspondence and emails to customers, daily mail sorting and filing. Customer Service Representatives are evaluated on business performance criteria through quality monitoring and productivity measures and will be coached regularly on their performance.

As a Customer Service Administrator, you will play a key role in providing superior customer service, while handling large amounts of varied information.

What we are looking for:

· Knowledge of Microsoft Suite (Excel, Word, Outlook) · Good command of English (required)

Where:

Kelowna, BC

Job Type:

Permanent, Monday through Friday from 8am to 4pm. The first 90 days of employment will be a probationary period. Upon completion of the 3-month period, the successful candidate will be scheduled as a full-time employee.

Salary:

$20/hour, and up to $21/hour after 90 days plus 2 weeks of vacation after 1 year and fully paid extended health care with Canada Life.